Mustafa Khan
Sydney,NSW
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
4
4
years of professional experience
Work History
Online Team Member
Woolworths Supermarket
03.2022 - 11.2023
- Completed online orders with precision and timeliness, ensuring smooth delivery process for customers.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Improved team efficiency by streamlining communication processes and implementing collaborative tools.
Brand Ambassador
Streetfighter Media
05.2022 - 12.2022
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Strengthened relationships with retail partners by providing exceptional support, education, and communication on products and promotions.
Retail Supervisor
TSG
01.2022 - 02.2022
- Boosted store sales through effective merchandising, product placement, and promotional displays.
- Managed inventory levels for optimal stock availability and minimized overstock situations.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
Finance Intern
Riphah International University
09.2021 - 11.2021
- Enhanced financial reporting accuracy by streamlining data collection and analysis processes.
- Analyzed financial statements to identify trends, providing valuable insights for decisionmaking.
- Collaborated with team members on financial projects, resulting in more efficient workflows and timely completion.
Business Intern
Reenergia
06.2019 - 07.2019
- Conducted market research for identifying new business opportunities and expanding the company''s client base.
- Assisted in financial analysis tasks to support budget planning and cost reduction initiatives.
- Supported project management activities by creating detailed timelines, tracking progress, and ensuring timely completion of deliverables.
Education
Bachelor of Business Analytics -
Macquarie University
Sydney, NSW07.2025
Timeline
Brand Ambassador
Streetfighter Media
05.2022 - 12.2022
Online Team Member
Woolworths Supermarket
03.2022 - 11.2023
Retail Supervisor
TSG
01.2022 - 02.2022
Finance Intern
Riphah International University
09.2021 - 11.2021
Business Intern
Reenergia
06.2019 - 07.2019
Bachelor of Business Analytics -
Macquarie University
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