Nabila Razai
Melbourne
Summary
Dedicated Support Worker with a proven track record at Crystal Care Services, enhancing client wellness through personalized support and goal-oriented interventions. Excelled in fostering independence and community integration, leveraging skills in medication administration and empathetic communication. Achieved significant client progress, maintaining confidentiality and promoting health and safety.
Overview
1
1
year of professional experience
Work History
Support Worker
Crystal Care Services
02.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Kept clients engaged in social networks and communities for personal health and growth.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Promoted community integration by providing extensive physical, emotional and social support.
Education
Diploma Of Nursing - Diploma
Frankston Chisholm
Melbourne, VICHealth Service Assistant - Certificate 3
Berwick Chisholm
Melbourne, VIC11.2022
High School - Year 12
Cranbourne East Secondary College
Melbourne, VIC11.2022
Skills
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional support
- Confidentiality and privacy
- Daily living assistance
- Active listening
- Mobility assistance
- Cleaning and sanitizing
- Cultural sensitivity
- Attention to detail
- Verbal and written communication
- Medication administration
- Documentation
Timeline
Support Worker
Crystal Care Services
02.2024 - Current
Diploma Of Nursing - Diploma
Frankston Chisholm
Health Service Assistant - Certificate 3
Berwick Chisholm
High School - Year 12
Cranbourne East Secondary College
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