Naci Tekin
Greenvale,Vic
Summary
Efficient Office Assistant with 17 years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes. Also a Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Overview
21
21
years of professional experience
Work History
Office Administration Assistant
Meadow Heights Education
Meadow Heights
07.2006 - Current
- Managed room setups for classes, events, and services
- Oversaw correspondence management and mail processing using Excel
- Maintained asset register system and student profiles with accuracy
- Proficient in MS Office suite, particularly Excel and PowerPoint
- Coordinated class timetables and ensured timely completion of administrative tasks
- Provided general administration support including receptionist duties and facility maintenance.
Crowd Controller/Security Guard
RPG Security
Etihad Stadium (Marvel), Docklands
03.2016 - 01.2019
- Conducted bag checks, service entry, and car park inspections
- Performed static patrolling and ensured compliance with security protocols.
Car Wash Employee
Look-Good Car Wash
Broadmeadows
05.2005 - 04.2006
- Executed car washing, detailing, and general car care with expertise
- Proficient in diverse car washing techniques and vehicle maintenance
- Maintained high standards of cleanliness and attention to detail in all aspects of car care.
Customer Service/Floor Staff
Fresh Plus Supermarket
Roxburgh Park
02.2004 - 08.2004
- Assisted multiple customers simultaneously, resolving inquiries and issues promptly
- Provided support in grocery and dairy sections, including promotion of new merchandise
- Demonstrated strong multitasking abilities while executing various floor functions.
Customer Service Officer
Sam's Warehouse
Broadmeadows
01.2003 - 12.2003
- Operated cashier with efficiency and accuracy
- Provided exceptional customer service, ensuring satisfaction for a high volume of customers daily
- Managed pricing, restocking, and overall floor and stock maintenance.
Education
Certificate III in Security Operations: Security Operations -
Technical Advanced Training, Broadmeadows, Victoria
04.2015
Certificate II in Security Operations: Security Operations -
Technical Advanced Training, Broadmeadows, Victoria
12.2014
Certificate III in Business Administration: Business Administration -
Traineeship at Meadow Heights Learning Shop Inc.
02.2009
Certificate III Financial Services: Accounting -
Melbourne Polytechnic, Preston, VIC
07.2004
Certificate II Information Technology -
Roxburgh College - Upfield Campus, Dallas, VIC
11.2001
Skills
- Customer service focus
- Problem-solving skills
- Strong multitasking abilities
- Proficiency in Microsoft Office Suite
- Bilingual in English and Turkish
- Excellent communication skills
- Attention to detail and high accuracy
- Knowledge of health and safety regulations
- First aid and CPR certified
- General security
- Administrative Support
- Office Management
References
- Michael J Halls, Ex Manager, MBG Education, Port Melbourne, 0411 204 817
- Nader Hanna, Current Manager, Meadow Heights Learning Shop Inc., 0413 068 161
- Connie Francione, Current Admin, Meadow Heights Learning Shop Inc., 0414 802 351
- Rebecca Egan, Current Admin Manager, Meadow Heights Learning Shop Inc., 0424 888 957
Timeline
Crowd Controller/Security Guard
RPG Security
03.2016 - 01.2019
Office Administration Assistant
Meadow Heights Education
07.2006 - Current
Car Wash Employee
Look-Good Car Wash
05.2005 - 04.2006
Customer Service/Floor Staff
Fresh Plus Supermarket
02.2004 - 08.2004
Customer Service Officer
Sam's Warehouse
01.2003 - 12.2003
Certificate III in Security Operations: Security Operations -
Technical Advanced Training, Broadmeadows, Victoria
Certificate II in Security Operations: Security Operations -
Technical Advanced Training, Broadmeadows, Victoria
Certificate III in Business Administration: Business Administration -
Traineeship at Meadow Heights Learning Shop Inc.
Certificate III Financial Services: Accounting -
Melbourne Polytechnic, Preston, VIC
Certificate II Information Technology -
Roxburgh College - Upfield Campus, Dallas, VIC
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