Naheed Hayat
Canning Vale,Australia
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
17
17
years of professional experience
Work History
Retail Assistant
Riwaz Fashion
09.2021 - 10.2023
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Used POS system to process sales, returns, online orders, and gift card activations.
Family Day Care (Self Employed)
03.2013 - 10.2015
- Engaged with children on individual basis to build positive relationships and promote learning.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
Library Officer
HEDLAND SENIOR HIGH SCHOOL
02.2007 - 12.2010
- Organized library catalog, supplies, equipment and records.
- Greeted patrons warmly and offered to assist with issues or needs.
- Kept up-to-date records of materials, maintained inventory and corrected cataloging errors.
- Responded to numerous reference calls daily, helping patrons with specific information needs.
Education
Cert lll in Children s Services -
Central TAFE
01.2014
Cert III in Library/Information Services -
Central TAFE
01.2008
Master in Social Work -
University of Punjab
Punjab, Pakistan11.1993
Bachelor of Science - Psychology
University of Punjab
Punjab, Pakistan11.1990
Skills
- Loss Prevention
- Inventory Tracking
- Complaint Handling
- POS System Operation
- Customer Assistance
- Activities Planning
- Early Childhood Development
- Organization
- Time Management
Other Qualifications
- First Aid Certificate
- WWC Card
- Police Clearance
- West Australian's Driver's License
References
- Inderpal Kaur:
Tel: 0421795480
- Dr. Rafia Javed
Tel: 0451201853
Timeline
Retail Assistant
Riwaz Fashion
09.2021 - 10.2023
Family Day Care (Self Employed)
03.2013 - 10.2015
Library Officer
HEDLAND SENIOR HIGH SCHOOL
02.2007 - 12.2010
Cert lll in Children s Services -
Central TAFE
Cert III in Library/Information Services -
Central TAFE
Master in Social Work -
University of Punjab
Bachelor of Science - Psychology
University of Punjab
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