Namya Athauda Arachchige Don
McKellar,ACT
Summary
Highly motivated and results-driven professional with a diverse background in both cinema management and healthcare, seeking a challenging role within the Australian Public Service.
With a proven track record as a Cinema Duty Manager and Projectionist, I bring a unique blend of leadership, organizational, and technical skills. My attention to detail and commitment to quality contribute to the flawless execution of film screenings and events.
My experience in healthcare honed my interpersonal and communication skills. I worked collaboratively within multidisciplinary teams, ensuring the delivery of high-quality patient care.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Duty Manager
Dendy Cinemas
10.2022 - Current
- Supervise and coordinate the work of cinema staff and provide leadership, motivation, and support to cinema staff.
- Train, and schedule employees to ensure adequate coverage during peak times.
- Ensure a high level of customer service is maintained, addressing customer inquiries, concerns, and feedback.
- Handle customer complaints and work to resolve issues in a timely and effective manner.
- Monitor and manage day-to-day operations, ensuring that screenings start and end on time, and that facilities are clean and well-maintained.
- Oversee the functioning of projection and sound equipment, making sure all features go ahead with optimum visual and sound quality.
- Handle emergency situations, such as evacuations or medical incidents, in accordance with established procedures.
- Ensure compliance with industry regulations, health and safety standards, and company policies.
- Co-ordinate with corporate head quarters and work closely with other managers, such as the general manager and assistant managers, as to ensure smooth overall operations.
Projectionist
Dendy Cinemas
01.2022 - Current
- Set up and calibrate projection equipment, including projectors, sound systems, and any other audio-visual equipment required for screenings.
- Monitor and adjust the quality of the projection, ensuring proper focus, brightness, and colour balance. Troubleshoot and correct any technical issues that may arise during a screening.
- Perform routine maintenance on projection equipment, including cleaning lenses and changing bulbs or other components. Troubleshoot and address technical malfunctions promptly.
- Train and mentor junior projectionists or other technical staff members. Share knowledge about equipment operation and troubleshooting techniques.
- Maintain accurate records of film screenings, technical issues, and maintenance activities. Provide reports as required by management.
- Be prepared to respond to emergency situations, such as equipment failures during a screening. Work quickly to resolve issues and minimize disruptions to the audience.
Premium Lounge Supervisor/Cinema Worker
Dendy Cinemas
06.2019 - Current
- Ensure that high-quality customer service is maintained within the section, addressing customer inquiries, resolving issues, and ensuring a positive overall experience.
- Supervise and collaborate with other staff members for smooth theatre operations.
- Train new employees within particular section on their roles, responsibilities, and customer service standards.
- Monitor the quality of services provided within the section, ensuring that standards are met.
- Address and resolve any issues or conflicts that may arise within the section, working to maintain a positive and productive working environment.
Student Nurse
RSL Lifecare- Bill McKenzie Gardens
04.2023 - 05.2023
- Assist with activities of daily living such as bathing, dressing, feeding, and mobility support.
- Administer medications under the supervision of a registered nurse or healthcare professional.
- Conduct basic health assessments, including monitoring vital signs and observing changes in the health status of elderly patients.
- Work closely with registered nurses, physicians, and other healthcare professionals to ensure coordinated and comprehensive care.
- Maintain accurate and up-to-date patient records, documenting care provided and any changes in the patient's condition by following ethical and legal standards of education.
- Demonstrate cultural sensitivity and competence in providing care to elderly patients from diverse backgrounds.
Student Nurse
Canberra Hospital
11.2022 - 12.2022
- Monitored patient vital signs, reporting any changes to experienced nursing staff.
- Worked alongside experienced nursing professionals to learn new procedures.
- Performed regular rounds to check on well-being of patients.
- Place patients at ease through therapeutic communication and effective listening.
- Prepare medications in case of emergency.
Bar/Gaming Staff
Dubbo Golf Club
05.2018 - 12.2018
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered by the rules of the RSA and RCG.
Pharmacy Assistant
Orana Mall Pharmacy
06.2014 - 12.2018
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
Volunteer Doctor's Assistant
Narromine Hospital
03.2016 - 03.2016
- Observing the treatment of patients.
- Assisting the doctor by getting necessary equipment.
- Communicating with patients.
Education
Bachelor of Nursing - (Deferred)
University of Canberra
Canberra, ACTBachelor of Medical Science - (Deferred)
University of Canberra
Canberra, ACTHigh School Diploma -
St. John’s College
Dubbo, NSW11.2017
Skills
- Team Supervision
- Performance Management
- Operations Management
- Customer Service
- Goal Setting
- Payroll Processing
- Employee Development
- Cash Management
- Motivational Leadership
- Facilities Maintenance
- Inventory Management
- Financial Reporting
References
Aaron Hesford
Assistant Manager- Dendy Cinemas Canberra
aaronh@dendy.com.au
0478 845 226
Jay Greenwood-Wang
Senior Duty Manager- Dendy Cinemas Canberra
j.greenwoodwang@gmail.com
0422 384 955
Elise Field
Senior Nurse- Immunology, The Canberra Hospital
0418 487 319
Certification
- HLTAID011 - Provide First Aid
- HLTAID009 - Provide Cardiopulmonary Resuscitation
- Responsible Service of Alcohol
- Responsible Conduct of Gambling
Languages
English
Sinhalese
Timeline
Student Nurse
RSL Lifecare- Bill McKenzie Gardens
04.2023 - 05.2023
Student Nurse
Canberra Hospital
11.2022 - 12.2022
Duty Manager
Dendy Cinemas
10.2022 - Current
Projectionist
Dendy Cinemas
01.2022 - Current
Premium Lounge Supervisor/Cinema Worker
Dendy Cinemas
06.2019 - Current
Bar/Gaming Staff
Dubbo Golf Club
05.2018 - 12.2018
Volunteer Doctor's Assistant
Narromine Hospital
03.2016 - 03.2016
Pharmacy Assistant
Orana Mall Pharmacy
06.2014 - 12.2018
Bachelor of Nursing - (Deferred)
University of Canberra
Bachelor of Medical Science - (Deferred)
University of Canberra
High School Diploma -
St. John’s College
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