Nanisha Smith
Hopper Crossing,VIC
Summary
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures.
Overview
30
30
years of professional experience
Work History
Cashier
Fresh Chilli Thai Restaurant
Wyndham Vale, VIC
01.2020 - Current
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Issued receipts, refunds, credits or change due to customers.
- Ensured compliance with all safety regulations within the store environment.
- Assisted customers over the phone regarding store operations, product information and order placement.
Personal Care Assistant
Anglicare Southern Queensland
Hervey Bay, QLD
06.2018 - 02.2019
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Provided companionship to elderly and disabled clients in their homes or other residential facilities.
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Accompanied clients to medical appointments and provided transportation services when necessary.
Nurse
Thailand
, Thailand
03.1995 - 03.2017
- Administered medications and treatments in accordance with physician orders.
- Assessed and monitored patient health conditions, including vital signs such as temperature, pulse rate and blood pressure.
- Participated in quality improvement initiatives in order to improve patient outcomes.
- Managed multiple tasks simultaneously while prioritizing urgent requests from physicians or nurses.
Education
Certificate IV in Bookkeeping -
Victoria University
Werribee, VIC12-2023
Certificate III in Aged Care -
Austcare
Hervey Bay, QLD05-2017
Bachelor of Science - Nursing
Mission College
Thailand05-1995
Skills
- Customer Service
- Product Recommendations
- POS Systems
- ID Verification
- Payment Processing
- Cash Register Operation
- Credit and cash transactions
- Guest inquiries
- Time management skills
- Customer service excellence
Languages
English
Full Professional
Thai
Native/ Bilingual
References
References available upon request.
Timeline
Cashier
Fresh Chilli Thai Restaurant
01.2020 - Current
Personal Care Assistant
Anglicare Southern Queensland
06.2018 - 02.2019
Nurse
Thailand
03.1995 - 03.2017
Certificate IV in Bookkeeping -
Victoria University
Certificate III in Aged Care -
Austcare
Bachelor of Science - Nursing
Mission College
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