Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

NAOMI SIMCOE

Cranbrook,Australia

Summary

Dynamic and compassionate Disability Support Worker at Southern Cross Support Services, skilled in fostering trusting relationships and employing positive reinforcement techniques. Adept at enhancing client decision-making and developing life skills, while ensuring a safe and supportive environment. Proficient in CPR and first aid, demonstrating patience and teamwork in all interactions.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Disability Support Worker

Southern Cross Support Services
Townsville, QLD
01.2025 - Current
  • Educated clients on options to assist in making informed decisions.
  • Managed challenging behaviors through positive reinforcement techniques.
  • Assisted individuals in performing wide range of housekeeping functions to develop levels of ability.
  • Guided clients in development of skills and strategies for dealing with individual problems.

Assistant Educator

St Mary Mackillop Early Learning Centre
Rasmussen
01.2022 - 12.2024
  • Ensure a stable, safe, secure, and hygienic environment for children.
  • Ensure active, adequate, and efficient supervision of children at all times.
  • Respond appropriately to children's behaviour, development levels, and special needs whilst ensuring the use of positive forms of behaviour guidance.

Assistant Educator

Good Shepherd OSHC
Rasmussen
01.2021 - 01.2022
  • Contribute to the preparation, implementation and evaluation of developmentally appropriate programs for individual children or groups.
  • Record observations of individual children or groups for program planning purposes for qualified educators.
  • Working within a team environment to ensure children are supervised in a way that engages the child or group, seeking to provide comfort and care as needed.
  • Develop and foster relationships with the children and their parents which promotes good quality care, safety, respect and trust the confidentiality and privacy of any and all information held within the service or shared.

Candy Bar Worker

Reading Cinemas
Kirwan
11.2015 - 12.2021
  • Set up and pack down displays and prepare popcorn for customers.
  • Process candy bar transactions.
  • Reconcile cash from sales and ensure banking is completed securely.
  • Deliver a high standard of customer service.
  • Assist Supervisor in opening and closing procedures.
  • Facilitate the pack down of the Candy Bar and regular cleaning of the popcorn machine.
  • General cleaning and tidying tasks.

Assistant Educator

Ryan OSHC
Kirwan
03.2019 - 01.2021
  • Same as above OSHC employment

Night Shift Filler

Woolworth's
Kirwan
03.2018 - 04.2019
  • Provided excellent customer service when encountering late-night shoppers seeking assistance or guidance.
  • Enhanced store presentation by maintaining clean and organized shelves during nightly shifts.
  • Streamlined the restocking process by collaborating with fellow team members to complete tasks efficiently.
  • Ensured a safe work environment by promptly addressing spills, broken items, or other hazards.

Pie House Worker

Pie Face
Condon
11.2017 - 02.2018
  • Provide excellent customer service.
  • Operating drive-thru.
  • Food Handling including cooking of all hot foods.
  • Answering phone calls and responding to customer inquiries.
  • Problem solving.

Education

Certificate III - Early Childhood Education And Care

TAFE Queensland
Townsville
08.2021

Year 12 Certificate -

Ryan Catholic College
Townsville
11.2017

Skills

  • Creativity
  • Flexibility
  • Creating trusting relationships with families and children
  • Great communication with all stakeholders
  • Patience
  • Teamwork
  • CPR and first aid

Certification

  • Certificate III: Early Childhood Education And Care, 08/2021, TAFE Queensland, Townsville
  • Year 12 Certificate, 11/2017, Ryan Catholic College, Townsville

References

Mackenzie Blackmore, Lead Educator, 0488409804, mblackmore4@mmcnq.catholic.edu.au, Natasha Sloane, Lead Educator, 0417446488, Natasha.varley31@outlook.com, Claire O'Brien, Human Research Ethics Manager, 0423353350

Timeline

Disability Support Worker

Southern Cross Support Services
01.2025 - Current

Assistant Educator

St Mary Mackillop Early Learning Centre
01.2022 - 12.2024

Assistant Educator

Good Shepherd OSHC
01.2021 - 01.2022

Assistant Educator

Ryan OSHC
03.2019 - 01.2021

Night Shift Filler

Woolworth's
03.2018 - 04.2019

Pie House Worker

Pie Face
11.2017 - 02.2018

Candy Bar Worker

Reading Cinemas
11.2015 - 12.2021

Certificate III - Early Childhood Education And Care

TAFE Queensland

Year 12 Certificate -

Ryan Catholic College

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