NATALIE BRIGGS
Altona Meadows,Australia
Overview
28
28
years of professional experience
1
1
Certification
Work History
Short Haul Cabin Crew
Qantas Airways
06.2023 - Current
- Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
- Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
Group Fitness Leader & Member Service
South Pacific Health Club
01.2013 - Current
- Deliver group classes, check-in members, manage memberships & resolve issues.
Store Manager
Bed, Bath & Table
01.2001 - 01.2006
- Managed and lead a group of stores to deliver sales target selling premium homewares.
Bar Supervisor
Sails in the Desert
01.1998 - 01.2001
- Lead a team committed to premium customer service to visitors from all over the world.
Skills
- Proven reliability for early starts, late nights and weekends
- Service-oriented team player puts members and customers first
- Customer assistance
- Reliability and punctuality
- Equipment monitoring
- Cultural sensitivity
- Safety awareness
- Complaint handling
- Food and beverage service
- Passenger assistance
Certification
- Zumba, Pilates & Barre Attack & Group Fitness Certified Throughout my career I've constantly updated and maintained the relevant certification & learning to deliver the best experience for members.
- First Aid, CPR & Basic Life Support Certified Completed at Australian Red Cross. Current as of November 2022.
Timeline
Short Haul Cabin Crew
Qantas Airways
06.2023 - Current
Group Fitness Leader & Member Service
South Pacific Health Club
01.2013 - Current
Store Manager
Bed, Bath & Table
01.2001 - 01.2006
Bar Supervisor
Sails in the Desert
01.1998 - 01.2001
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