Summary
Overview
Work History
Education
Skills
Timeline
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Natalie Pham

Sydney,Australia

Summary

Driven professional with a proven track record at Oscar Sport Hotel, excelling in gaming attendance with a keen eye for visual aesthetics and brand awareness. Skilled in creative direction and goal-oriented strategies, significantly enhancing customer engagement. Expertise combines hard skills in brand development with soft skills in team collaboration, fostering a dynamic and results-driven environment. Motivated Waitress with experience serving customers in busy, fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader offering clear, comprehensive, and supportive supervision. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Gaming Attendant, Bar Waiter

Oscar Sport Hotel
Bankstown
01.2023 - 07.2024
  • Performed cash handling duties, provided change and balanced money at end of shift.
  • Reported concerns, broken machines, and out-of-order games to supervisor.
  • Maintained accurate records of cash transactions, supporting smooth financial operations within the gaming facility.
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean gaming area.
  • Assisted customers with game rules and instructions, promoting an enjoyable gaming experience for all patrons.

All Rounder

Tea Struck
Sydney, NSW
03.2022 - 01.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

All Rounder

Le Coffee
St Leonards, NSW
06.2018 - 01.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Restaurant Waiter

District One
Macquarie, NSW
08.2017 - 06.2018
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.

Education

High School -

Castle Hill High School
Castle Hill, NSW
05.2019

Graduate Diploma - Management Leadership

Alice Springs College
Burwood

Bachelor Of Business - Hospitality

Western Sydney University
Sydney, NSW

Skills

  • Goal-Oriented
  • Visual Aesthetics
  • Brand Awareness
  • Creative Direction

Timeline

Gaming Attendant, Bar Waiter

Oscar Sport Hotel
01.2023 - 07.2024

All Rounder

Tea Struck
03.2022 - 01.2023

All Rounder

Le Coffee
06.2018 - 01.2021

Restaurant Waiter

District One
08.2017 - 06.2018

High School -

Castle Hill High School

Graduate Diploma - Management Leadership

Alice Springs College

Bachelor Of Business - Hospitality

Western Sydney University
Natalie Pham