Natasha Lind

• Assisted with special events and programs.
• Management of MNCRU teams.
• Management of local Rugby team
• Communication with Parents/Guardians with all relevant information, face to face or via social media pages.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Represented organization positively and professionally.
• Coordinated accommodation sites for multiple families to stay at in other zones.
• Coordinated Celebration events with the local Rugby Club, including 50yr Celebration, Cocktail parties, End of year Presentations and general BBQ events.

• Planned, designed, and scheduled phases for large projects.
• Monitored project performance to identify areas of improvement and make adjustments.
• Achieved project deadlines by coordinating with contractors to manage performance.
• Met project deadlines without sacrificing build quality or workplace safety.
• Developed and initiated projects, managed costs, and monitored performance.
• Working within a budget.

• Maintained and processed invoices, deposits, and money logs.
• Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
• Reconciled and corrected issues with financial records.
• Quarterly BAS Statements/payments.
• General excel bookkeeping.

• Volunteered with early education Parent reading time to students in years K - 1.

- One on one reading with a student .

- Reporting back to class teacher any outcomes.

• Volunteered as a School Canteen helper for 3 years on a fortnightly basis.

- Make sure all food handling and food safety rules are met.

- Store chemicals and kitchen utensils safely.

- Make sure the canteen is a clean, tidy, friendly and positive place.

- Comply with food allergies guidelines.

- Service and money handling.

• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Processed customer transactions promptly, minimizing wait times.
• Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
• Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
• Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
• Provided customer records, account statements and copies of checks.
• Reconciled cash drawer and resolved discrepancies.
• Counted and packaged currency and coins.
• Educated customers on use of banking website and mobile apps.
• Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
• Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
• Maintained accurate records of customer transactions in line with bank procedures.
• Assisted with training of new tellers on policies and procedures.
• Identified sales opportunities and referred customers to branch partners in financial services.
• Followed up on customer complaints and provided solutions to enhance customer satisfaction.
• Maintained friendly and professional customer interactions.
• Completed Certificate III in Financial Services
• Completed Certificate IV in Financial Services