Nathan Powell
Dandenong,VIC
Summary
Driven Apprentice Heavy Diesel Mechanic and Retail Worker with a proven track record at Centralised Diesel Solutions and Woolworths Group. Excelled in diesel engine repair and customer service, significantly reducing vehicle downtime and enhancing customer loyalty. Skilled in multitasking and problem-solving, consistently delivering quality repairs and exceptional service under pressure.
Overview
6
6
years of professional experience
Work History
Apprentice Heavy Diesel Mechanic
Centralised Diesel Solutions
2024.02 - 2024.07
- Diagnosed complex mechanical issues for timely repairs and reduced vehicle downtime.
- Reduced repair times by utilizing diagnostic tools to accurately identify issues in heavy diesel engines.
- Maintained high levels of safety compliance with strict adherence to industry regulations and guidelines.
- Improved customer satisfaction by providing thorough explanations of repairs and maintenance procedures.
- Consistently met tight deadlines under pressure without compromising quality or safety standards.
- Collaborated with senior mechanics to develop skills in advanced repair techniques.
Apprentice Heavy Diesel Mechanic
NVG Heavy Equipment Services
2022.09 - 2024.02
Retail Worker
Woolworths Group
2018.06 - 2022.09
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Helped customers complete purchases, locate items, and join reward programs.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
Education
High School Diploma -
Thomas Carr College
Tarneit, VIC12.2020
Primary School -
Baden Powell College
Hoppers Crossing, VIC12.2014
Skills
- Strong Work Ethic
- Diesel Engine Repair
- Preventive maintenance procedures
- Performance Improvement
- Customer Service
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
- Critical Thinking
Timeline
Apprentice Heavy Diesel Mechanic
Centralised Diesel Solutions
2024.02 - 2024.07
Apprentice Heavy Diesel Mechanic
NVG Heavy Equipment Services
2022.09 - 2024.02
Retail Worker
Woolworths Group
2018.06 - 2022.09
High School Diploma -
Thomas Carr College
Primary School -
Baden Powell College
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