Navod Jayasundara
Adelaide,Australia
Summary
Results-oriented Business Analyst skilled in Python, R, SQL, and Power BI, specializing in predictive analytics, and data visualization. Demonstrated expertise in stakeholder management and sales analytics has led to enhanced process optimization and improved decision-making. Committed to leveraging data to drive actionable insights that support strategic business objectives.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Casual Store Manager
Phone Fix Adelaide
Adelaide, SA
02.2025 - Current
- Responsible for opening and closing the store, recording daily sales, processing customer orders, and promoting products. Skilled in obtaining and analyzing customer reviews to improve service quality. Experienced in data entry and maintaining accurate Excel records for sales tracking and inventory management.
CASUAL HOSPITALITY ATTENDANT
Adelaide Oval
Adelaide, Australia
03.2023 - Current
- Delivered prompt, efficient service during events, showcasing adaptability, and strong interpersonal skills.
CASUAL FOOD AND BEVERAGE ATTENDANT
South Australian Jockey Club
Adelaide, Australia
11.2023 - 08.2024
- Successfully adapted to high-pressure, fast-paced environments, delivering excellent customer service.
PART-TIME FIELD SALES CONSULTANT
LUMO Energy
Adelaide, Australia
02.2024 - 04.2024
- Analyzed customer acquisition trends and sales conversion rates to enhance market strategies.
- Utilized Excel and SQL to track and report on lead generation performance.
- Developed insights that improved daily sales KPIs and customer engagement rates.
OPERATIONS AND SALES CONSULTANT
MMJ Enterprises
Ratnapura, Sri Lanka
11.2020 - 01.2023
- Conducted data-driven market research and KPI analysis, increasing revenue by 6.7%.
- Developed Power BI dashboards to track team performance and optimize sales strategies.
- Analyzed operational datasets to identify bottlenecks and propose process automation solutions.
MANAGEMENT TRAINEE
Sri Lanka Telecom
Colombo, Sri Lanka
01.2020 - 07.2020
- Conducted competitor analysis and built data models for customer segmentation.
- Used CRM tools (Salesforce, HubSpot) to track customer behavior and forecast sales trends.
- Worked on SQL database queries to extract insights and report customer analytics.
Education
MASTER OF BUSINESS ANALYTICS -
The University of Adelaide
Adelaide12.2024
BACHELOR OF SCIENCE - INTERNATIONAL MANAGEMENT AND BUSINESS
University of Plymouth
Plymouth UK01.2020
Skills
- Python, SQL, R, Power BI, and Tableau
- Data Presentation
- Machine Learning Expertise
- Business Intelligence (BI) Tools, Market Research
- Financial analysis, KPI reporting, forecasting
- Data Interpretation, Business Process Optimization
- Stakeholder management, strategic decision-making
- Communication, Critical Thinking, Leadership
- Time management, multitasking, teamwork
Certification
- Chartered Postgraduate Diploma in Marketing (Level 7).|CIM UK (January 2020)
- Responsible Service of Alcohol.| William Angliss University (January 2023)
Affiliations
- Adelaide University Project Management Club (Member, 2023-2024): Assisted in organizing data-driven decision-making workshops.
- Adelaide University Sports Club (Volunteer, 2024): Supported event analytics for game-day operations and ticket sales tracking.
- Ceylon Strikers Cricket Club (Batting Allrounder, 2024–Present). SACA Super Cricket Autumn Division 04 Winners (2024).
References
Available Upon Request
Timeline
Casual Store Manager
Phone Fix Adelaide
02.2025 - Current
PART-TIME FIELD SALES CONSULTANT
LUMO Energy
02.2024 - 04.2024
CASUAL FOOD AND BEVERAGE ATTENDANT
South Australian Jockey Club
11.2023 - 08.2024
CASUAL HOSPITALITY ATTENDANT
Adelaide Oval
03.2023 - Current
OPERATIONS AND SALES CONSULTANT
MMJ Enterprises
11.2020 - 01.2023
MANAGEMENT TRAINEE
Sri Lanka Telecom
01.2020 - 07.2020
- Chartered Postgraduate Diploma in Marketing (Level 7).|CIM UK (January 2020)
- Responsible Service of Alcohol.| William Angliss University (January 2023)
MASTER OF BUSINESS ANALYTICS -
The University of Adelaide
BACHELOR OF SCIENCE - INTERNATIONAL MANAGEMENT AND BUSINESS
University of Plymouth
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