NICHOLAS WALKER
Melbourne,Australia
Summary
Experienced with customer interaction and support, ensuring satisfaction and loyalty. Utilizes effective communication and problem-solving to address concerns. Knowledge of maintaining positive customer experience in various service scenarios.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Attendant
Bunnings Warehouse
09.2024 - Current
- Developed rapport with clientele by actively listening to concerns and providing appropriate solutions or referrals when necessary.
KITCHEN ATTENDANT GRADE 2
Circa 1884
01.2021 - Current
- Maintained clean and well-organized kitchen areas to promote efficiency
- Displayed strong knowledge of proper food safety and sanitation practices
- Prepared food orders, focusing on dietary restriction requests
- Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats
TESTING AND TAGGING
AppSafe
12.2023 - 12.2024
- Ensured compliance with safety standards for cords and electronic appliances
- Complied with prescribed guidelines to promote and maintain a safe working environment.
BARTENDER
Dangelo's Winery
08.2022 - 10.2023
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Assisted in setting up the bar for service shift.
- Maintained inventory of liquor, beer, wine, and other beverage items.
BOUNDARY UMPIRE
AFLSE-SUA
02.2020 - 08.2021
- Enforced rules and handled infractions with established rules and regulations to safety of athletes
- Followed game activity with keen eye to make judgments and calls correctly.
Education
Bachelor of Accountancy - Accounting and Economics
La Trobe University
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St Francis Xavier College
Beaconsfield, VIC10.2023
Skills
- Relationship Building
- Decision Making
- Cleaning and Sanitizing
- Feedback Acceptance
- Creative Thinking
- Flexible and Adaptable
- Complaint handling
- Customer focus
- Customer service
Certification
- Forklift License
- Responsible Service of Alchohol (RSA)
Timeline
Customer Service Attendant
Bunnings Warehouse
09.2024 - Current
TESTING AND TAGGING
AppSafe
12.2023 - 12.2024
BARTENDER
Dangelo's Winery
08.2022 - 10.2023
KITCHEN ATTENDANT GRADE 2
Circa 1884
01.2021 - Current
BOUNDARY UMPIRE
AFLSE-SUA
02.2020 - 08.2021
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St Francis Xavier College
Bachelor of Accountancy - Accounting and Economics
La Trobe University
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