Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Boughton

Aberdare,NSW

Summary

Dynamic hospitality professional with a proven track record at Hunter Valley Cheese Company, excelling in food safety and customer service. Recognized for fostering teamwork and delivering exceptional patron experiences. Adept at training staff and maintaining high standards in fast-paced environments, ensuring operational efficiency and satisfaction. Passionate about continuous improvement and collaboration.

Professional hospitality worker with proven record of delivering exceptional guest experiences. Skilled in customer service, conflict resolution, and multitasking in fast-paced environments. Strong focus on teamwork and adaptability ensures seamless operations and high satisfaction. Known for reliability, communication skills, and positive attitude.

Hospitality professional with record of delivering exceptional guest experiences. Adept at managing customer interactions and resolving issues to ensure satisfaction. Known for strong teamwork and adaptability in fast-paced environments. Skills include customer service, communication, and problem-solving, valued by employers in field.

Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software.

Overview

15
15
years of professional experience

Work History

Hospitality Worker

Hunter Valley Cheese Company
06.2010 - Current
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Reduced risks by maintaining clean and organised work environment.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Greeted guests with friendly and professional acknowledgment to build rapport.
  • Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.
  • Trained new staff members on proper customer service and hospitality policies.
  • Processed payments with focus on accuracy and correct cash-handling procedures.
  • Communicated with customers to promptly resolve complaints and address inquiries.

Makeing Cheese

Hunter Valley Cheese Company
06.2010 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.

Education

No Degree -

Mount View High School
Cessnock, NSW

Skills

  • Food preparation
  • Cleaning and sanitizing
  • Supply restocking
  • First aid training
  • Event planning
  • Food safety
  • Prep work
  • Customer service
  • Teamwork and collaboration
  • Hospitality services
  • Cash handling
  • Team building
  • Invoicing and billing
  • Teamwork

Timeline

Hospitality Worker

Hunter Valley Cheese Company
06.2010 - Current

Makeing Cheese

Hunter Valley Cheese Company
06.2010 - Current

No Degree -

Mount View High School

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Nicole Boughton