Nicole Shaw
Woongarrah
Overview
24
24
years of professional experience
Work History
Canteen Assistant
Catering For Schools Pty Ltd
08.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Assisted in the preparation and presentation of food, ensuring high-quality standards were maintained.
- Supported efficient kitchen operations by maintaining a clean and organized workspace.
- Managed inventory and supplies, ensuring adequate stock levels for daily service
- Completed Food Safety Training
House Cleaner - New Homes
Independant Contract
08.2019 - 08.2022
- Work independently to clean homes to an extremely high standard to ready for builder/client handover
- Delivered quality customer service to address urgent needs and cleaning requests.
- Liaise with builders and clients to ensure all requests are met.
Full Time - Stay Home Mum
Home Duties
12.2008 - Current
International Travel Consultant
Flight Centre
11.2006 - 11.2008
- Provide 1st class customer service from initial enquiry to closing the sale
- Work towards weekly, personal and team sales budgets – KPI’s
- Liaise and build relationships with travel wholesalers and clients daily
- Book, file and maintain client databases (Omnis)
- Provide up to date information on the ever changing
- Work within a highly motivated team environment
Department Manager
Kellyville Pets
12.2005 - 10.2006
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Build and Maintain Supplier & Customer Relationships
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends
- Recruit, Train and Develop staff
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
Purchaser/Buyer Assistant
Dick Smith Electronics
12.2003 - 01.2006
- Researched suppliers based on availability, quality, selection, and price.
- Negotiated with suppliers, vendors, and other representatives.
- Monitor stock position of 18 stores for Music and DVD
- Generate, review and place orders & process all returns
- Maintain supplier relationships/conduct weekly meetings
- Manage open to buy and maintain budgets
- General Administration Of Category
- Member Of The OH&S Committee
Department Manager
Officeworks
02.2000 - 11.2003
- Managed and oversaw entire running of store operations (over 30 employees) as a duty manager.
- Recruited and coached employees in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Formulated pricing policies by reviewing merchandising activities and determining additional needed sales promotions.
- Updated policies to reflect changing conditions and maintain optimal safety standards for all employees.
Education
Certificate III - Tourism And Travel Management
TAFE
Certificate II - Animal Behavior And Ethology
TAFE
High School Diploma -
Colo High School
Skills
- Exceptional Customer Service Skills
- Excellent Problem Solving and Time Management Skills
- Enthusiastic worker who takes pride in her work
- Works well within a team
Timeline
Canteen Assistant
Catering For Schools Pty Ltd
08.2022 - Current
House Cleaner - New Homes
Independant Contract
08.2019 - 08.2022
Full Time - Stay Home Mum
Home Duties
12.2008 - Current
International Travel Consultant
Flight Centre
11.2006 - 11.2008
Department Manager
Kellyville Pets
12.2005 - 10.2006
Purchaser/Buyer Assistant
Dick Smith Electronics
12.2003 - 01.2006
Department Manager
Officeworks
02.2000 - 11.2003
Certificate III - Tourism And Travel Management
TAFE
Certificate II - Animal Behavior And Ethology
TAFE
High School Diploma -
Colo High School
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