Summary
Overview
Work History
Education
Skills
Timeline
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Nikita Shah

Melbourne,VIC

Summary

Results-driven Sales Assistant with a solid background in retail and customer service, recognized for enhancing sales through effective product promotion and upselling strategies. Demonstrates exceptional communication, problem-solving, and relationship-building skills that foster customer loyalty and drive revenue growth. Proven efficiency in task management while consistently delivering outstanding service to clients. Career aspirations include advancing within sales management to further leverage retail expertise for organizational success.

Overview

1
1
year of professional experience

Work History

Sales Assistant

b.sharda life sciences
Patan, Gujarat
09.2023 - 12.2024
  • Replenished merchandise on shelves as needed throughout the day.
  • Performed regular price checks to ensure competitive pricing.
  • Processed transactions quickly and accurately, maintaining a balanced cash drawer.
  • Answered incoming telephone calls to provide store, products and services information.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Described merchandise and explained use, operation and care.
  • Provided excellent customer service to clients in person and over the phone.
  • Answered store and merchandise questions and led customers to wanted items.
  • Greeted customers and provided assistance with product selection.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Monitored stock levels to facilitate restocking and replenishment of shelves.
  • Maintained records related to sales for store management.
  • Handled customer complaints and issues, resolving them efficiently to maintain positive relationships.

Education

Bachelor of Science - Pharmacy

Sumandeep Vidhyapeeth
Vadodara, India
09-2019

Skills

  • Inventory management
  • Sales analysis
  • Transaction processing
  • Visual merchandising
  • Customer service
  • Sales forecasting
  • Time management
  • Effective communication
  • Stock replenishment
  • Customer satisfaction measurement
  • Customer relationship management
  • Merchandising proficiency
  • Networking
  • Customer relations management

Timeline

Sales Assistant

b.sharda life sciences
09.2023 - 12.2024

Bachelor of Science - Pharmacy

Sumandeep Vidhyapeeth

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Nikita Shah