Nivashini Jeyachandran
Melbourne,VIC
Summary
QA Test Analyst with 5+ years of experience in planning, designing and implementing test plans, writing automated test scripts, and mentoring other test analysts. Proven ability to ensure released features meet company quality standards and improve product quality processes for financial management systems. Experience in manual regression testing, integration testing, mobile testing, and user acceptance testing. Strong knowledge of testing methodologies and best practices.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Quality Analyst
Royal Australian and New Zealand College of Psychiatrist
05.2023 - Current
- Developed and executed manual testing of web applications to identify reproducible issues, tracked and reported defects, and verified bug resolution in compliance with project requirements, resulting in reduction of overall defects in production by 64%
- Trained and mentored other test analysts on industry best practices resulting in 40% improvements in team performance
- Identified, recorded, tracked, and resolved defects using Azure Devops, resulting in overall defect leakage rate of 11.2%, 38.8% reduction in defects accepted into next stages
- Designed and performed various tests such as functional, usability, system, regression, compatibility, integration, and performance to assess software application accuracy, robustness, and security.
- Improved product quality by implementing rigorous testing protocols and identifying areas for improvement.
- Leveraged strong analytical skills in monitoring performance statistics against established benchmarks, identifying opportunities for targeted improvements in specific areas.
- Oversaw test planning, workload balancing and assignment delegation.
- Performed regression, exploratory and negative tests.
Senior Test Analyst
Intellificial
06.2022 - 04.2023
- Collaborated with development and operations teams to implement DevOps practices, including setting up CI\CD pipelines
- Utilized SQL queries to verify data accuracy and perform database testing
- Developed and executed test plans in 90% of defects being caught before release
- Created test cases and test scenarios resulting in 80% reduction in testing time
- Reported test progress to development manager resulting in efficient communication and issue resolution
- Generated Test Summary Report (TSR) after completing each Sprint
- Knowledge transfer performed to higher executives and UAT testers.
- Supported successful product launches with thorough end-to-end testing of all features and components.
- Enhanced software quality by identifying and resolving critical defects before product release.
- Improved testing processes by implementing new test strategies and methodologies.
Test Analyst
KJ Ross, Melbourne
10.2021 - 06.2022
- Worked in Scrum Agile methodology (Daily scrum meeting and Weekly Status Meetings)
- Conducted Defect Triage meetings with Developers, Product Owners and other project stakeholders
- Participated in team meetings and contributed to th improvement of QA processes
- Developed and executed UAT test packs resulting in 95% client satisfaction
- Collaborated with development team and challenged them to meet quality standards resulting in 20% increase in quality
- Maintained and updated test cases and test scripts resulting in 50% reduction in testing time.
- Increased overall test coverage, prioritizing high-risk functionalities for thorough examination.
- Reviewed all test cases and test scripts for quality and identified additional areas to review.
Test Analyst
Centelon
03.2021 - 07.2021
- Worked in Scrum Agile methodology (Daily scrum meeting and Weekly Status Meetings)
- Conduct Defect Triage meetings with Developers, Product Owners and other project stakeholders
- Understanding client requirements by studying user stories
- Identified test requirements, prepared test data, designed and executed test cases
- Performed Functional Testing, Integration Testing and Regression Testing of Web application
- Generated test completion report after completing each requirement is completed
- Performed Enhancements for new screens in selenium and cucumber test cases.
Technical Support Officer
AMES Australia
06.2019 - 04.2020
- Prepared checklist documents and actively interacted with various stake holder across and to understand the auditing requirements for different teams
- Prepared accurate reports for audit filing
- Gained knowledge about IT Service Management Process, Security Risk Management Plan, and System Security Plan Documentation
- Experienced managing Help Desk ticketing systems with SysAid
- Created Cyber security awareness training video for whole of AMES using H5P.
Software Engineer, Technical Support Officer
V3 Smart Technologies
08.2011 - 05.2016
- Identified test requirements, prepared test data, created and executed Manual test cases
- Understanding Business Requirement Documents and Functional Requirement Documents
- Responsible for development and maintenance of website
- Debugged and fixed cross browser scripting issues
- Test Case / Script design and execution of manual test scripts
- Involved in System Testing, Integration Testing and Regression Testing liaising with customers
- Knowledge transfer to field application engineers.
Education
Skills
- Programming Language - JavaScript
- Test Automation Tool - Cypress, Selenium, TestNG, BDD, Cucumber, Webdriverjs
- Test Management Tool - Jira, HPQC, Azure Devops, Visual Studio Team Foundation Server 2015
- API testing tool - POSTMAN
- User acceptance testing
- Agile frameworks
- BrowserStack
- Microsoft Dynamics CRM, Salesforce, iMIS
- SQL, MySQL database
- Cross functional team collaboration, Attention to detail, Problem-solving, Communication skill, Documentation and reporting
Certification
Completed ISEB-ISTQB (International Software Testing Qualification Board) Certified Tester - Foundation Level in 2018.
Personal Information
Visa Status: Australia Citizen
References
Available on Request
Timeline
Senior Quality Analyst
Royal Australian and New Zealand College of Psychiatrist
05.2023 - Current
Senior Test Analyst
Intellificial
06.2022 - 04.2023
Test Analyst
KJ Ross, Melbourne
10.2021 - 06.2022
Test Analyst
Centelon
03.2021 - 07.2021
Technical Support Officer
AMES Australia
06.2019 - 04.2020
Software Engineer, Technical Support Officer
V3 Smart Technologies
08.2011 - 05.2016
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