Yashi Lobind

ANZCA Education and Research Department

The education and research department works collaboratively across the college and with external stakeholders to ensure the effective development and delivery of education programs, assessments and research for trainees, fellows, specialist international medical graduates (SIMGs) and the broader college environment.

• Coordination, evaluation and accreditation of ANZCA educational programs
• Provide high level customer service and administrative support to education program facilitators, participants and external stakeholders.
• Provide support to education committees, subcommittees and project groups.
• Coordinate inspections of simulation centres for accreditation.
• Coordinate and support the development and review of course material, resources and support curriculum review.
• Financial coordination of educational program operations, contributing towards business and budget planning and conducting quarterly financial reporting.

A non for-profit organisation offering private health insurance to ADF members and the Defence Community. With 69 years of experience in the private health insurance industry, we continuously find ways to improve the way we service and educate our members. We honour and uphold our values which are trust, respect, ownership, excellence and community.

• Deliver service to clients by leveraging extensive knowledge of products and services.
• Lead investigation and resolved clients enquiries and complaints within 3 business days.
• Train new recruits regarding company operations and services.
• Increase efficiency and performance by monitoring team member productivity and providing feedback.
• Ensure that our client relationship management system operated smoothly by running daily reports.
• Manage daily operations of Member Services team, including scheduling staff hours, assigning tasks and monitoring performance levels.

Ranked in the top 3% worldwide and offering over 4000 industry connections. Victoria University offers opportunities and creates value for any student from any background and uplifting the community.

• Provide first-hand contact resolution to students on a variety of topics including course information, admission, enrolments fees, scholarships and assist with online enrolment.
• Working with generalist and specialist electronic systems, programs and platforms inherent to the university.
• Coordinate with internal departments to ensure smooth operations of Student Services Department activities.
• Develop and implemented programs designed to enhance student experience and engagement with the university community.

With a living history that extends over 130 years, the University of Melbourne Student Union (UMSU) is committed to providing quality experiences on campus that create a community for students, staff and visitors from a wide variety of backgrounds and experiences.

• Assisted with event planning such as coordinating speakers, venues and promotional activities.
• Assisted in the hiring and cross-training staff members for various event-specific functions.
• Managed promotional duties during large scale events.
• Analysed expenditures and allocated department budget in alignment with corporate objectives.
• Collaborated with department leads and senior management to coordinate operations and drive improvements.