Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Indianna Carter

Mansfield

Summary

Dynamic Venue Manager with a proven track record at Belgravia Leisure, excelling in personnel management and guest relations. Expertly trained staff to enhance service quality, while coordinating logistics for seamless event execution. Committed to fostering a collaborative environment, ensuring exceptional customer experiences through effective communication and operational excellence.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Venue Manager

Belgravia Leisure
11.2024 - Current
  • Coordinated with vendors to secure necessary supplies and services for successful event execution.
  • Managed venue logistics for events, ensuring smooth operations and adherence to schedules.
  • Trained staff on operational procedures, enhancing team performance and service quality.

Customer Service Officer

Aligned Leisure
08.2022 - Current
  • Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
  • Developed comprehensive knowledge of products to provide informed recommendations to customers.
  • Collaborated with cross-functional teams to enhance customer experience and streamline processes.

Early Childhood Educator

Mansfield Community Cubby House
03.2025 - 09.2025
  • Assisted in creating engaging lesson plans to foster children's cognitive development.
  • Collaborated with parents to provide updates on children's progress and developmental milestones.
  • Adapted teaching methods to cater to diverse learning styles and individual needs of students.

Administrative Officer

Mildura Senior College
12.2022 - 06.2023
  • Assisted in maintaining accurate records and filing systems for documentation.
  • Communicated effectively with stakeholders to address inquiries and provide information.
  • Coordinated scheduling and logistical arrangements for meetings and events.

Crew Trainer

Hungry Jack's
06.2020 - 08.2022
  • Trained new crew members on operational procedures and safety protocols
  • Facilitated onboarding sessions for new hires, fostering a welcoming environment
  • Greeted customers with smile and provided friendly service to professionally handle every need.

Education

Diploma of Early Childhood Education -

MACE
Mansfield, VIC
07-2025

Diploma of Media And Communication - Broadcast Journalism

La Trobe College Australia
Melbourne, VIC
07-2024

Certificate IV in Business (Administration) -

Sunraysia Institute of TAFE
Mildura, VIC
06-2023

Victorian Certificate of Education -

Mildura Senior College
Mildura, VIC
11-2022

Certificate III of Music (Performance) -

COSAMP
Mildura, VIC
11-2022

Skills

  • Personnel management
  • Guest relations
  • Facility maintenance
  • Classroom management
  • Documentation and control
  • Customer service
  • Cash handling
  • Employee training

Certification

  • First Aid/CPR Certified
  • National Pool Lifeguard certification
  • National Swim Teacher certification
  • Working with Children's Check

Timeline

Early Childhood Educator

Mansfield Community Cubby House
03.2025 - 09.2025

Venue Manager

Belgravia Leisure
11.2024 - Current

Administrative Officer

Mildura Senior College
12.2022 - 06.2023

Customer Service Officer

Aligned Leisure
08.2022 - Current

Crew Trainer

Hungry Jack's
06.2020 - 08.2022

Diploma of Early Childhood Education -

MACE

Diploma of Media And Communication - Broadcast Journalism

La Trobe College Australia

Certificate IV in Business (Administration) -

Sunraysia Institute of TAFE

Victorian Certificate of Education -

Mildura Senior College

Certificate III of Music (Performance) -

COSAMP

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Indianna Carter