North Saenhkiao
Scarborough,WA
Summary
20 Year old, familiar with skills and abilities needed to succeed. Possessing strengths in task prioritisation and customer service. Ready to leverage training and experience to take on new professional challenges. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
ICP Group Australia
Nicholas Chan
04.2024 - Current
- Customer Service
- Hospitality
Fast Food Manager
Hellburger
02.2021 - Current
- Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
- Created and implemented policies to achieve customer satisfaction and maintain food service standards.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Led and directed team members on effective methods, operations and procedures.
- Identified team weak points and implemented corrective actions to resolve concerns.
Salesperson
Bathroom Outlet
07.2020 - 12.2020
- Worked to build relationships with customers and built potential for additional sales.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Informed customers of current store promotions to encourage additional sales purchases.
Trades Assistant
TP Formwork
07.2019 - 06.2020
- Cut materials according to specifications in preparation for installation.
- Identified product defects and brought to job foreman for resolution.
- Gained valuable education in residential and commercial building codes.
- Kept job site cleaned up properly and all debris disposed of in respective containers.
- Assisted with movement of materials and equipment to job sites.
Education
Graduated -
Churchlands Senior Highschool
20 Lucca St, Churchlands WA 60182021
Skills
- Excellent Customer Service
- Fast Learner
- Problem Solver
- Flexibility
- Communication
- Organised
- Attention to detail
- Creative Thinking
Languages
English
Native or Bilingual
Thai
Full Professional
References
- Brad Keates (Hellburger) 0429835843
- Tord Persson (TPFormwork) 0417914215
Timeline
ICP Group Australia
Nicholas Chan
04.2024 - Current
Fast Food Manager
Hellburger
02.2021 - Current
Salesperson
Bathroom Outlet
07.2020 - 12.2020
Trades Assistant
TP Formwork
07.2019 - 06.2020
Graduated -
Churchlands Senior Highschool
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