NYAMAL MUON
Lyndhurst,VIC
Summary
Experienced professional with a track record of success in program development and lesson planning. Skilled in team leadership, problem-solving, and delivering exceptional customer service. Adept at managing team performance and allocating resources to meet workflow and demand. Known for excellent conflict resolution skills and the ability to defuse high-stress situations. Highly organized, proactive, and punctual support worker with a strong growth mindset and a focus on achieving goals.
Overview
6
6
years of professional experience
Work History
Support Worker
Platinum Disability
09.2017 - 11.2020
Maximized coverage during key hours by preparing effective schedules.
- Tracked client behaviours, daily activities, new skills and notable incidents for documentation purposes.
- Supported clients' social, physical and emotional needs to help integrate into local community.
- Drove and accompanied clients to appointments, shopping and special events for safety and companionship
- Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
- Helped clients develop proficiencies such as coping mechanisms, technical abilities and job skills.
- Improved team performance by devising successful training methods and programs.
Support Worker
Private Care
01.2015 - 03.2017
- Administer medication
- Foster client-centric mindset.
- Supported various daily responsibilities.
- Established reliable rapport with clients and their families.
- Organize various tasks efficiently.
- Help clients reach their goals
- Guided clients to achieve their objectives.
Education
Bachelor Of Education (Primary) -
Cert IV in Disability
Metro College
Melbourne, VicDiploma - Cert IV in Disability
Metro Melbourne
Melbourne, Vic2020
High School Diploma -
HERITAGE COLLEGE
Melbourne, vic2015
Skills
- Life skills development
- Daily living assistance
- Team development
- Customer service expertise
Timeline
Support Worker
Platinum Disability
09.2017 - 11.2020
Support Worker
Private Care
01.2015 - 03.2017
Bachelor Of Education (Primary) -
Cert IV in Disability
Metro College
Diploma - Cert IV in Disability
Metro Melbourne
High School Diploma -
HERITAGE COLLEGE
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