Olivia Knight
QLD
Summary
Highly motivated and professional employee with a bubbly and positive attitude. Excellent communication skills and ability to work collaboratively within a team or independently. Strong organisational, communication and problem-solving abilities with a proactive approach to completing tasks efficiently. Always eager to learn new skills and undertake further training opportunities to support personal and professional growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Life Compass
Yarrabilba, QLD
10.2025 - Current
- Assisted clients with daily living activities and personal care needs.
- Facilitated team meetings to address client needs and implement service improvements.
- Provided emotional support and encouragement to enhance client well-being.
- Managed challenging behaviours through positive reinforcement techniques.
- Encouraged independence by teaching skills needed for everyday life.
- Administered medication according to doctor's orders and monitored side effects.
- Maintained records of services provided, client progress, and goals achieved.
- Coordinated schedules for doctor appointments, exercise, recreation, and family visits to enhance client engagement.
- Assessed client abilities and needs to develop tailored care plans that support individual goals.
Small Business Owner
Pristine Clean
Loganlea, QLD
01.2022 - 01.2026
- Cultivated customer relationships, enhancing satisfaction and driving repeat business.
- Oversaw daily operations of residential and commercial cleaning service, coordinating customer service and financial management.
- Streamlined inventory management for cleaning supplies and equipment to ensure operational efficiency.
- Oversaw daily operations of small business including customer service and financial management.
- Developed business plans and strategies to grow small business.
- Ensured compliance with applicable laws and regulations while running the business.
- Managed financial records and maintained accurate accounting documentation.
- Prepared monthly financial statements and ensured compliance with regulations.
- Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
Disability Support Worker
Soul Touch
Loganlea, QLD
01.2024 - 10.2025
- Assisted clients with daily living activities and personal care needs.
- Drove clients to doctors' appointments and social outings.
- Monitored health and well-being of clients and reported significant health changes.
- Followed up with medical providers on clients' behalf to ensure timely appointments and continuity of care.
- Coordinated scheduling of doctor appointments, exercise, recreation, and family visits to enhance clients' well-being and engagement.
- Built strong and trusting rapport with clients and loved ones.
- Provided emotional support to individuals with physical or mental disabilities, fostering resilience and improving overall quality of life.
Education
High School Diploma -
Elanora State High School
Elanora12-2017
Disability Studies
TAFE Queensland
QLD05-2026
Skills
- NDIS worker screening
- Care plan development
- Client support
- First aid and CPR current
- Blue Card (Working with children check)
- Record keeping
- Time management
- Organizational skills
- Attention to detail
- Team collaboration
- Effective communication
- Conflict resolution
- Problem-solving
- Emotional resilience
- Empathy and patience
- Friendly, positive attitude
- Appointment organization
Certification
- Full open Australian driver's license
- First AID and CPR
- Blue card (working with children check)
- Yellow card (NDIS workers screening check)
- NDIS Induction Module Completion
- Supporting Safe and Enjoyable Meals
- Supporting Effective Communication
- NDIS Worker Orientation Module
- Workplace Health and Safety
- Work Effectively with Others
- Hand Hygiene
- Xero Accounting, Reconciling and Bookkeeping
Timeline
Disability Support Worker
Life Compass
10.2025 - Current
Disability Support Worker
Soul Touch
01.2024 - 10.2025
Small Business Owner
Pristine Clean
01.2022 - 01.2026
High School Diploma -
Elanora State High School
Disability Studies
TAFE Queensland