Summary
Work History
Education
Skills
Timeline
Generic

Olivia Zivkovic

Sydney,NSW

Summary

Hi, I'm a self-motivated, organised, and reliable University Student seeking job experience and applying my people skills. My objectives include to utilise my skills in the best way possible to achieve professional targets and develop an opportunity to obtain the resources, handy to combat future challenges.

Work History

Customer Service Attendant

Dooleys Catholic Club
12.2023 - Current
  • Upheld strict compliance with all gaming laws, regulations, and company policies to maintain a professional and ethical gaming environment.
  • Responded promptly to machine malfunctions, minimizing downtime and maximizing gameplay opportunities for customers.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

High-school Tutor

Private
11.2022 - Current
  • Subjects: English, Science (Biology, IVS & all junior levels), PDHPE, SOR.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Provided homework assistance using specific curriculum and materials.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Supported students with helpful study habits and exam strategies.

Bar Attendant

Qudos Bank Arena
04.2022 - 12.2023
  • Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
  • Adhered to alcohol policies and procedures and complied with local and state laws.
  • Acknowledged guests even when busy and anticipated and responded to guest needs.
  • Operated POS system to collect payments from customers.

Sheridan

Hanes Group
11.2022 - 02.2023
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.

Casual Show-bag Stand Attendant

Add Promotions Sydney
03.2021 - 04.2021
  • Maintained high standards of customer service in high-volume, fast-paced operations.
  • Consistently provided friendly service to promote better customer engagement.
  • Maintained clean, organized workspace according to operational standards.

Education

Bachelor of Medical Science -

University of Technology Sydney
Sydney
2026

High School Certificate -

Trinity Catholic College
2022

Skills

  • Verbal and Written Communication
  • Strong Communication
  • High level of organisation
  • Ability to work under pressure

Timeline

Customer Service Attendant

Dooleys Catholic Club
12.2023 - Current

High-school Tutor

Private
11.2022 - Current

Sheridan

Hanes Group
11.2022 - 02.2023

Bar Attendant

Qudos Bank Arena
04.2022 - 12.2023

Casual Show-bag Stand Attendant

Add Promotions Sydney
03.2021 - 04.2021

Bachelor of Medical Science -

University of Technology Sydney

High School Certificate -

Trinity Catholic College

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Olivia Zivkovic