Ollie Macdonald

• Trained new employees on dairy department procedures, resulting in increased productivity and efficiency.
• Conducted regular audits of department operations, identifying areas for improvement and implementing necessary changes.
• Ensured compliance with food safety regulations, maintaining a clean and safe working environment at all times.
• Worked a flexible schedule and additional shifts as required to meet business needs.
• Assisted customers with completing purchases, locating items, and joining reward programs.

• Maintained high safety standards by complying with guidelines for dairy storage and handling procedures.
• Actively participated in store-wide initiatives to improve overall customer satisfaction and maintain a competitive edge within the industry.
• Unloaded arriving product and stock, moving these to store display areas.
• Optimized product visibility through strategic shelf arrangement, driving increased customer interest.
• Ensured proper temperature control within the dairy area, preserving product quality and minimizing waste due to spoilage.
• Boosted sales by promptly addressing out-of-stock items and replenishing shelves with fresh merchandise.

Seasonal work:

• Turf cutting/harvesting
• Turf laying
• Lawn Maintenance
• Handling turf deliveries
• Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
• Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
• Demonstrated flexibility by adapting to varied work schedules as needed during peak seasons, ensuring adequate staff coverage at all times.
• Developed strong relationships with co-workers through effective communication skills, fostering teamwork within our group.