Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Anna Anzuruni

Adelaide,SA

Summary

To apply my problem-solving and teamwork skills in a dynamic retail environment.

Overview

4
4
years of professional experience

Work History

Crew Coach

MCDONALDS/
03.2020 - Current
  • Handling customer orders, managing cash transactions, assisting with food prep, ensuring customer satisfaction, training as a barista, and was recognized as the crew member of the month.
  • Facilitated open communication among crew members, fostering trust and collaboration within the team.
  • Enhanced team performance by implementing effective coaching strategies and providing constructive feedback.
  • Established clear expectations for each crew member''s role, increasing accountability and reducing misunderstandings.
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Collaborated with team members to meet high standards of service during peak hours.

Team Member

COLES
07.2022 - 01.2023
  • Collaborated with colleagues, communicated effectively, and solved problems efficiently
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Addressed and resolved customer complaints in polite and professional manner.

Education

Secondary School -

Salisbury East High School
01.2023

Primary School -

Salisbury Park Primary School
01.2018

Primary School -

Para Vista Primary School
01.2013

Skills

  • Problem-solving
  • Collaboration skills
  • Bi-lingual queen
  • Handling cash
  • Coaching Techniques
  • Task Delegation
  • Feedback Delivery
  • Staff Motivation
  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Customer Assistance
  • Work Ethic and Integrity

References

  • Chris Decrea, Manager at McDonalds, +61 499 007 968
  • Zoe Grace Shepherd, Highschool teacher, +61 416 857 451

Timeline

Team Member

COLES
07.2022 - 01.2023

Crew Coach

MCDONALDS/
03.2020 - Current

Secondary School -

Salisbury East High School

Primary School -

Salisbury Park Primary School

Primary School -

Para Vista Primary School

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Anna Anzuruni