Oscar Filmer
Gold Coast,QLD
Summary
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations. Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth. Customer-oriented sales professional with 1 year of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Supervisor
Bettys Burgers
Gold Coast, QLD
08.2023 - Current
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Performed opening and closing duties for the store, including setting up displays and restocking items.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Evaluated processes and employee strengths to realign workflows with changing business demands.
- Planned and managed resources to consistently meet production, quality and cost goals.
Assistant Sales Associate
QLD Real Estate
Gold Coast, QLD
01.2023 - Current
- Engaged in sales-oriented discussions to determine customer pain points.
- Assisted customers with product selection and purchase decisions.
- Generated leads through networking activities such as cold calls and referrals from past clients.
- Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
- Developed and presented purchase offers to sellers for consideration.
- Communicated with clients to determine property needs and budget constraints.
- Coordinated property tours and communicated with buyers to assist with inspections and appraisals.
Assistant Manager
38 Riverwalk Apartments
Gold Coast, QLD
01.2022 - Current
- Notified managers of repair needs or additions to building operating systems.
- Stocked supplies such as soap, toilet paper and paper towels.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Emptied wastebaskets to transport trash and waste to proper disposal areas.
- Dusted furniture and fixtures in assigned areas.
- Serviced, cleaned and restocked restrooms.
- Maintained cleaning equipment in good working condition.
- Responded to emergency cleaning requests to meet client expectations.
- Followed all health codes and regulations regarding the use of chemicals.
- Followed safety processes for all manual and electric cleaning equipment.
- Disinfected high touch surfaces like doorknobs, handrails and countertops regularly.
Assistant Manager
H2O Apartments
Gold Coast, QLD
01.2021 - Current
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Waiter's Assistant
The Sporting Globe
Gold Coast, QLD
10.2021 - 03.2024
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Greeted frequent visitors by name and explained new promotions.
- Assisted waiters in taking orders from customers, carrying trays of food to tables, and providing refills on drinks.
- Effectively multitasked within fast-paced environment.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Organized menus in a neat manner on each table prior to opening hours.
- Greeted customers, answered questions and recommended specials to increase profits.
- Provided excellent customer service by answering questions about menu items and making recommendations when requested.
Store Assistant
Target
Brisbane/Gold Coast, QLD
10.2022 - 06.2023
- Communicated regularly with other store staff members to coordinate activities and resolve conflicts.
- Assisted customers with locating merchandise within the store.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Resolved customer complaints in a professional manner.
- Maintained a professional attitude while providing excellent customer service.
- Promoted available products and services to customers during service, account management and order calls.
Education
Full License - Real Estate
REIQ
Southport, QLD01-2023
High School Diploma -
Somerset College
Mudgeeraba, QLD11-2022
Business Dipolma - Business
Barrington College
Southport, QLD11-2022
Bachelor - Law And Business
QUT
Brisbane, QLDSkills
- Data Analytics
- Strategic Planning
- Upselling
- Product Sales
- Sales Development
- Sales Expertise
Accomplishments
- 2018 Competed in Queensland & Nationals Ski Alpine Racing Championships, Winning 4 Gold Medals, 1 Silver Medal
- 2019 Competed in the Japan International Ski Alpine Championships, Ranking In The Top 10
- 2019 Competed In The National Interschool Basketball Championships
Certification
- Responsible Service of Alcohol Course (RSA) Galaxy Training Australia
References
References available upon request.
Timeline
Supervisor
Bettys Burgers
08.2023 - Current
Assistant Sales Associate
QLD Real Estate
01.2023 - Current
Store Assistant
Target
10.2022 - 06.2023
Assistant Manager
38 Riverwalk Apartments
01.2022 - Current
Waiter's Assistant
The Sporting Globe
10.2021 - 03.2024
Assistant Manager
H2O Apartments
01.2021 - Current
Full License - Real Estate
REIQ
High School Diploma -
Somerset College
Business Dipolma - Business
Barrington College
Bachelor - Law And Business
QUT
- Responsible Service of Alcohol Course (RSA) Galaxy Training Australia
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