Owain Kimber

Working in hospitality for over two years has taught me valuable skills, including the importance of excellent customer service, teamwork and communication with others. These skills have been gained from leading a team during busy shifts which has greatly improved my problem-solving skills when working in a pressured environment. Now in Australia on a working holiday visa, seeking to apply my skills and experience in a dynamic hospitality role or another industry where I can take advantage of my customer service skills.

• Barista Experience: 2 years of experience in preparing coffee and other beverages in a fast-paced environment.
• Leadership & Team Management: Comfortable leading and motivating a team during busy shifts, ensuring smooth operations and excellent customer service.
• Problem-Solving: Developed strong problem-solving skills while managing high-pressure situations in busy hospitality settings.
• Customer Service Excellence: Committed to providing outstanding customer service, with a focus on creating positive experiences for guests.
• Cocktail and Beverage Service: Extensive knowledge of cocktails, wine, and beverages, with the ability to customize drinks to guests’ preferences.