A motivated team player with great customer service and communication skills. I have a background in training staff, coaching, and enhancing the performance of others. I have the ability to communicate well on all levels, with a strong work ethic to see a job completed through to the end.
Working within the women's program building a profile on potential new recruits into a database. By watching footage of their performance and reviewing interviews .
Guest speaker on workshop information days for the Essendon Education Academy Program.
Ran football workshops at the club for school students.
Worked on game days to help run various events. Some of my tasks were running raffles for the club, scanning entry tickets for women's game days.
Reception and Customer Services. Sign up new members, provided tours of the gym facilities, retaining our members by contacting them and offering incentives to continue with their memberships.
Set up and pack up worksite to ensure a safe and productive area for contractors to complete emergency tasks. Managed traffic control to ensure safety of workers on the site.
Attended schools to teach young students the basic skills of football and assist with events for football clinics.
Working with the community department to action emails for donation requests made by members and the community. Followed up with the distribution of donated goods.
Worked within various departments, e.g., membership, community, and academy teams, to assist with any tasks that were requested.
Trained new staff on the policy, procedures and tasks required to work at McDonalds. Customer Service duties, food handling and cleaning.
Customer Service
Coaching
Training
Problem-solving
Intermediate Microsoft Office skills
Data Entry
Leadership
Communication
I have coached football for ten years, ranging from 10-year-olds all the way to open age for both men, women, and juniors In 2023, I became a premiership senior assistant coach for the Airport West women's team