Summary
Overview
Work History
Education
Skills
Interests
Timeline
Barista

Pamela Williams

Hospitality/Retail
Bundaberg,QLD

Summary

Friendly crew member with experience in fast-casual and counter service. Fine dining expert and cheese connoisseur with extensive beverage and food knowledge. Dynamic presence known for enhancing customer experience at high-end dining locations. Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business. Organized Dining Room Attendant offering 3 years of demonstrated success in food service environments. Highly skilled in providing excellent guest service and catering to seating preferences and special requests to foster customer satisfaction. Enthusiastic and personable with strong foundation of service industry expertise. Hardworking and passionate job seeker. Ready to help team achieve company goals. I have been a parent homemaker and carer for 18 years and very eager to get back into the work force. Exceptionally organized Housekeeper bringing 5 years in commercial and residential cleaning. Adept at efficiently completing tasks in independent or team-based fashions to achieve and maintain high client satisfaction. Reliable employee seeking casual or part time position. Offering excellent communication and good judgment.

Overview

8
8
years of professional experience

Work History

Hotel Cleaner/Service Crew Member

Southern Cross Motel
Kangaroo Point, QLD
07.2015 - 09.2022
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Changed bed linens and collected soiled linens for cleaning.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Performed spot-cleaning on furniture stains.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Picked up trash from parking lot and garden areas to keep those areas free of debris.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Carried out day-to-day duties accurately and efficiently.
  • Collaborated with team members to achieve target results.
  • Identified issues, analyzed information and provided solutions to problems.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Participated in team-building activities to enhance working relationships.

A La Carte Server/Buffet Server

Accor Stadium
Sydney Olympic Park, NSW
02.2003 - 03.2004
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.

Education

High School Diploma -

Chifley Collage MtDruitt Campus
Sydney, NSW
04.2001 -

Skills

    Collaborating with team members

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Interests

Music and instruments

Timeline

Hotel Cleaner/Service Crew Member

Southern Cross Motel
07.2015 - 09.2022

A La Carte Server/Buffet Server

Accor Stadium
02.2003 - 03.2004

High School Diploma -

Chifley Collage MtDruitt Campus
04.2001 -
Pamela WilliamsHospitality/Retail