Panduka Amarasinghe
Melbourne,VIC
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
ODEL Sri Lanka
03.2023 - 02.2025
- Greet and assist customers, providing product information and demonstrations.
- Manage merchandise display and maintain an organized sales floor.
- Process sales transactions efficiently at the register.
- Handle customer inquiries in person and over the phone.
- Assist with inventory management and restocking.
- Maintain store cleanliness and organization.
- Work towards achieving sales targets set by management.
Sales Assistant
Cargills Food City Sri Lanka
02.2020 - 02.2023
- Provided excellent customer service by assisting shoppers with inquiries and product selection.
- Operated cash registers and processed transactions efficiently.
- Maintained accurate stock levels by restocking shelves and monitoring inventory.
- Ensured merchandise was displayed neatly and complied with store layout guidelines.
- Assisted in daily store operations, including opening and closing procedures.
- Managed customer complaints professionally and provided effective solutions.
- Adhered to safety and hygiene regulations to maintain a clean shopping environment.
- Promoted in-store offers and discounts to enhance sales performance.
Trainee Sales Assistant
Cargills Food City Sri Lanka
09.2019 - 01.2020
Education
Postgraduate Qualification - Strategic Management And Leadership
Pearson UK
01-2022
Bachelors in Law - Law
University of London
UK01-2020
Skills
- Handling bill payments & customer inquiries
- Ability to work under pressure and meet targets
- Teamwork & adaptability in a retail setting
- Time management & task delegation
- Customer service & relationship building
- Cash handling & POS system operation
- Merchandising & display setup
- Multi-tasking in a fast-paced environment
Timeline
Retail Sales Associate
ODEL Sri Lanka
03.2023 - 02.2025
Sales Assistant
Cargills Food City Sri Lanka
02.2020 - 02.2023
Trainee Sales Assistant
Cargills Food City Sri Lanka
09.2019 - 01.2020
Postgraduate Qualification - Strategic Management And Leadership
Pearson UK
Bachelors in Law - Law
University of London
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