PAOLA SERPA
Sydney,NSW
Summary
Highly-qualified business administration professional driven to oversee operations with results-oriented mindset. Versed in best practices and strategies for streamlining workflows.
Overview
4
4
years of professional experience
Work History
Administration Support Officer
Vega Property Emporium
Ultimo
07.2023 - Current
- Maintained filing systems, both electronic and hard copy.
- Responded to inquiries from internal and external customers in a timely manner.
- Answered telephones to take messages or redirect calls to appropriate colleagues.
Freight Handler
Startrack
Minchinbury
07.2021 - 06.2023
- Unloaded incoming shipments and placed items onto designated pallets or shelves.
- Assisted in the loading and unloading of goods from delivery trucks when necessary.
- Organized destination-specific storage and delivery processes.
Assistant Manager
Novo Shoes
Penrith
11.2019 - 04.2021
- Recruited and trained new employees to meet job requirements.
- Identified cost-saving measures that could be implemented without compromising quality standards.
- Delegated tasks to team members based upon skill level and to achieve organizational goals.
Education
Diploma - Business Operations
TAFE NSW
Liverpool, NSW06-2023
Some College (No Degree) - High School
Erskine Park High School
09-2019
Skills
- Office Administration
- Travel Coordination
- Information Management
- Timesheet Processing
- Executive Support
- Supplies Ordering
- Events Coordination
- Schedule Coordination
- Customer Service
- Documentation and Reporting
- MS Office
- Team Collaboration
Personal Data
Date of birth: 07/10/2001
Sex: Female
Nationality: Peruvian
Marital status: Single
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Limited
Visa
Peruvian Citizen
Visa 801 Australian Permanent Resident
References
References available upon request.
Timeline
Administration Support Officer
Vega Property Emporium
07.2023 - Current
Freight Handler
Startrack
07.2021 - 06.2023
Assistant Manager
Novo Shoes
11.2019 - 04.2021
Diploma - Business Operations
TAFE NSW
Some College (No Degree) - High School
Erskine Park High School
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