Paris Smith

• Developed strong work relationships with colleagues, keeping open communication channels for improved problem solving.
• Maintained a safe working environment by adhering to established health and safety protocols.
• Observed and reported suspicious activities and persons.
• Assisted in training new employees, sharing best practices for successful console operation, and promoting a team oriented workplace.
• Working alone and ensuring all tasks are completed to a high standard.

Volunteer work for my local community

• Handled customer inquiries and suggestions professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to manager.
• Managed high stress situations effectively, maintaining professionalism under pressure while serving customers.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat customers.
• Maintained a clean and organized station by conducting regular inspections and addressing spills or debris promptly.
• Ensured accurate fuel dispensing by monitoring pumps, gauges, and meters during operation.
• Prevented theft or fraud incidents through vigilance in monitoring customer activity around the premises.
• Correctly returning change to customers, ensuring transactions were completed properly.

• Maintained a clean and organized workspace for optimal productivity and safety.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Cleaned counters, machines, utensils, and seating areas daily.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.