Paul Smith
Pooraka , S.A,SA
Summary
Dedicated Gaming Attendant with expertise in cash handling, policy enforcement, and guest interaction. Proven ability to maintain a safe environment and enhance customer experiences. Looking for A new career in security
Overview
3
3
Certifications
14
14
years of professional experience
Work History
Bar and Gaming Attendant , Forklift Driver
Northen Interest
Pimba , SA, SA
03.2013 - Current
- Maintained cleanliness and organization of gaming areas for optimal guest experience.
- Assisted guests with inquiries and provided information on game rules and operations.
- Monitored gaming equipment functionality to ensure safe and fair play conditions.
- Managed cash transactions accurately during gaming sessions and events.
- Enforced facility policies to promote a secure and enjoyable environment for patrons.
- Collaborated with team members to enhance operational efficiency during peak hours.
- Conducted regular inspections of gaming machines for maintenance needs and performance issues.
- Provided training and support to new staff on daily operations and customer service standards.
- Addressed guest questions and concerns, regarding gameplay and payouts to provide change service to playing guests.
- Verified customer age to ensure compliance with legal requirements for certain games.
- Monitored store activity to ensure safety of customers and staff members.
- Notified security of suspicious activity in gaming area for continued surveillance.
- Ran daily financial operation reports, tallied receipts and recorded details of sales.
- Patrolled assigned work area, responding to guest service requests and machine service lights.
- Informed supervisor on duty of concerns, broken machines, out-of-order games and problems.
- Monitored game area for safety and reported concerns to professionals for immediate assistance.
- Reported equipment failures and games no longer in service to professionals.
- Interacted with guests to encourage play and explained rules of each game.
- Maintained assigned area, performing minor equipment repairs and keeping aisles clear for easy access.
- Completed training on policies and procedures, health and safety and environmental responsibilities.
- Maintained a clean work area by sanitizing all gaming equipment after each use.
- Operated forklifts to transport materials across warehouse floors.
- Loaded and unloaded shipments from trucks and containers efficiently.
- Maintained accurate inventory records during material handling processes.
- Adhered to safety protocols to minimize workplace hazards and risks.
- Collaborated with team members to optimize workflow in the warehouse.
- Ensured proper stacking of products to maximize storage space utilization.
- Loaded and unloaded trucks with forklift in a safe manner.
- Moved products to designated areas using the forklift.
- Transported, loaded, unloaded and stacked materials.
- Stacked pallets in an orderly fashion within storage facilities or onto delivery trucks.
- Ensured all safety regulations were met while operating the forklift in the warehouse area.
- Maintained cleanliness of work area throughout shift.
- Checked load security before moving material from one location to another.
- Loaded items to maximize work efficiency.
- Moved levers and controls that operate lifting devices to load, unload, transport and stack material
- Completed daily paperwork including logs, reports, and checklists related to operational activities.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
Skills
- Gaming operations
- Cash handling
- Equipment maintenance
- Policy enforcement
- Customer support
- Guest interaction
- Problem solving
- Inventory control
- Health compliance
- Attention to detail
Certification
Gaming Manager from 2013
First Aid
Security operations certificate 2
Responsible service alcohol
Timeline
Bar and Gaming Attendant , Forklift Driver
Northen Interest
03.2013 - Current