Philip Tilbrook
Darwin,Northern Territory
Overview
31
31
years of professional experience
Summary
Dedicated and experienced corrections professional with over 20 years of service in custodial operations throughout the Northern Territory. Proven leadership as a Senior Correctional Officer (SCO) and extensive union representation experience as NTPOA President and Executive Member for a combined 20 years. Strong record in operations, training, case management, staff supervision, and strategic stakeholder engagement at both local and national levels, demonstrating a commitment to developing and implementing initiatives that enhance workforce capability, safety, and reform. Deep-rooted connections within the Aboriginal community and long-standing family ties in the Northern Territory reinforce a dedication to correctional excellence, professional integrity, and fostering community partnerships.
Work History
Ministerial Advisor
Office of the Chief Minister
08.2023 - 08.2024
- Developed strategic policy recommendations to enhance community engagement initiatives.
- Facilitated cross-departmental collaboration to streamline project implementation and resource allocation.
- Analyzed data trends to inform decision-making processes and improve service delivery outcomes.
- Mentored junior advisors, fostering professional growth and enhancing team performance.
- Led stakeholder consultations to gather input on key policy issues and address community needs.
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
Senior Correctional Officer (SCO)
Northern Territory Correctional Services
01.2012 - 01.2021
- Promoted to SCO Level 2.03, demonstrating consistent professional advancement.
- Provided operational leadership and supervision across multiple custodial areas including:
- - Berrimah Prison (all operational areas including Reception)
- - Darwin Correctional Centre (Units 4–7, Medical, Visits, Gate, CBU, MC, Escorts, Local Courts, CCO Operations)
- Acted as Officer in Charge (OIC) and HD CCO (1.03) / HD CIO (1.02) during operational rotations.
- Supported offender management through structured supervision, case coordination, and service delivery.
- Ensured safety, discipline, and rehabilitation through effective communication, procedural compliance, and staff mentoring.
- Deployed to remote work camps at Adelaide River and Gove, supporting regional correctional operations.
Ministerial Advisor
Officer of the Chief Minister
08.2017 - 05.2020
- Advised on policy development and implementation strategies for government initiatives.
- Facilitated stakeholder engagement sessions to gather insights and promote collaboration.
- Conducted research to inform decision-making and enhance program effectiveness.
- Analyzed legislative proposals to assess potential impacts on community programs and services.
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
Store Supervisor
Hastings Deering CAT
02.1996 - 08.2004
- Supervised daily store operations to ensure exceptional customer service and efficient workflow.
- Trained and mentored team members on product knowledge and sales techniques.
- Implemented inventory management systems to optimize stock levels and reduce discrepancies.
- Monitored team performance, providing feedback to enhance productivity and morale.
- Conducted regular audits of store processes, identifying areas for improvement in efficiency.
- Conducted inventory analysis to determine optimal stock levels.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
- Handled escalated customer complaints professionally, offering appropriate resolutions to ensure satisfaction and maintain positive brand reputation.
Metal Fabricator/Welder Foreman
Tropical Image Homes
03.1993 - 01.1996
- Fabricated metal components using precision cutting, bending, and welding techniques.
- Interpreted blueprints and technical drawings to ensure accurate product specifications.
- Operated various machinery including CNC plasma cutters and hydraulic presses.
- Conducted quality inspections to maintain strict adherence to safety standards and tolerances.
- Collaborated with team members to streamline production processes, enhancing workflow efficiency.
- Trained junior fabricators on equipment operation and best practices for metal fabrication.
- Accurately interpreted blueprints and technical drawings to fabricate high-quality metal products according to specified dimensions.
- Maintained a safe working environment by enforcing strict safety protocols and conducting regular equipment inspections.
Skills
- Certificate IV in Correctional Practice
- Certificate IV in Training and Assessment (TAE) – Current
- Certificate IV in Work Health & Safety
- Trade Certificate
- Analytical thinking
- Time management
- Critical thinking
- Relationship building
- Strategic planning
- Problem-solving
- Conflict resolution
- Training and mentoring
- Presentations and public speaking
- Decision-making
- Client engagement
- Stakeholder management
- Active listening
- Risk assessment
- Negotiation
- Financial analysis
- Regulatory compliance
- Report generation
- Solution-oriented approach
- Industry knowledge
- Interpersonal communication
- Organizational skills
- Multitasking
- Progress reporting
- Staff supervision
- Public speaking
- Task prioritization
- Conflict management
Accomplishments
- Candidate – NT Government Elections (2016)
- Non-Smoking Declaration – DCC
- Operational Agreement Initiative Developer
- Strong Aboriginal and family connections across the Northern Territory
Affiliations
- NT Prison Officers Association (NTPOA) – President / Executive
- Prison Officers Association of Australia (POAA) – Executive
- United Workers Union (UWU) – National Council
Timeline
Ministerial Advisor
Office of the Chief Minister
08.2023 - 08.2024
Ministerial Advisor
Officer of the Chief Minister
08.2017 - 05.2020
Senior Correctional Officer (SCO)
Northern Territory Correctional Services
01.2012 - 01.2021
Store Supervisor
Hastings Deering CAT
02.1996 - 08.2004
Metal Fabricator/Welder Foreman
Tropical Image Homes
03.1993 - 01.1996
Secondments and Advisory Roles
- Union Advisor, Office of the Chief Minister (OCM)
- 2016 – 2020 (First Secondment)
- 2023 – 2024 (Second Secondment)
- Provided strategic industrial and operational advice regarding correctional policy, staffing, and workplace reform.
- Liaised between government, unions, and departmental leadership to resolve complex employment matters.
Personal Information
Title: Non-Smoker