Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Phoebe Gao

Bentleigh,VIC

Summary

Dynamic and dependable professional with over 4 years of customer service experience at Foodworks Moorabbin. Known for exceptional problem-solving and critical thinking skills, I excel in fast-paced environments while delivering friendly, professional service. Proven ability to train new employees and foster collaboration among team members to enhance operational efficiency.


Overview

4
4
years of professional experience

Work History

Cafe All Rounder

Foodworks Moorabbin
09.2021 - Current
  • Worked effectively in fast-paced environments
  • Ability to learn and adapt quickly
  • unpacking and putting away stock
  • Operating a POS system
  • Training new employees
  • Collaborating with coworkers to overcome product issues
  • Opening and closing shop
  • Professional and friendly customer service

Tutor

Phoebe Gao Tutoring
02.2024 - Current
  • Working with Children Check
  • Friendly and professional communication with parents and students
  • Organisation of day to day business administrative tasks
  • Working with adolescents

Tutor

Unitop Junior
12.2023 - 05.2024

Education

Bachelor's of Law/science - Law, Chemistry

Monash University
Clayton, VIC
01-2029

High School Diploma -

Sacre Coeur
Glen Iris, VIC
01-2023

Skills

  • Outgoing and welcoming attitude
  • Empathy and social awareness
  • 4 years customer service in hospitality
  • Problem-solving
  • Dependable and responsible
  • Critical thinking

Languages

Chinese
Full Professional
English
Native or Bilingual

Interests

  • Knitting crafts
  • Travelling
  • Movies and TV shows (sitcoms!)
  • Reading

Timeline

Tutor

Phoebe Gao Tutoring
02.2024 - Current

Tutor

Unitop Junior
12.2023 - 05.2024

Cafe All Rounder

Foodworks Moorabbin
09.2021 - Current

Bachelor's of Law/science - Law, Chemistry

Monash University

High School Diploma -

Sacre Coeur

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Phoebe Gao