Poppi Parmenter
Innisfail,QLD
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
4
4
years of professional experience
Work History
Retail Assistant
Alive Pharmacy
2022.04 - Current
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Resolved customer complaints professionally, maintaining a positive brand image.
- Assisted in training new employees, contributing to the development of a knowledgeable workforce.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
Fast Food Worker
KFC
2020.01 - 2022.03
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Contributed to maintaining a positive work environment by fostering effective communication among team members.
- Upheld health and safety standards by regularly cleaning cooking equipment, utensils, and surfaces throughout the establishment.
- Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
Education
High School Diploma -
Innisfail State College
Innisfail, QLD12.2023
Skills
- Complaint Handling
- Customer Assistance
- Cash Register Operation
- Conflict Resolution Techniques
- Patience and empathy
- Decision-making abilities
- Time management capabilities
- Organizational skills
Timeline
Retail Assistant
Alive Pharmacy
2022.04 - Current
Fast Food Worker
KFC
2020.01 - 2022.03
High School Diploma -
Innisfail State College
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