Priya Puri
Gosnells,Western Australia
Summary
Punctual and career oriented professional focused on exceeding expectations and building customer loyalty. Flexible schedule and strong mathematical aptitude who consistently meets and exceeds sales targets. Reliable team player and strong communicator.
Overview
9
9
years of professional experience
Work History
Customer service
Mr.Parmod
Desi Tadka Restaurant, Innaloo
05.2016 - 11.2016
customer service
Mohammad Hadi jaffery
Belmont Grocery and Halal meat
08.2016 - Current
- Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
- Answered an average of 15 calls per day by addressing customer inquiries, solving problems and providing new product information.
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Described product to customers and accurately explained details and care of merchandise.
- Earned management trust by serving as key holder, responsibly opening and closing store.
- Politely assisted customers in person and via telephone.
- Communicated with vendors regarding back order availability, future inventory and special orders.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Assisted customers with food selection, inquiries and order customization requests.
- Operated a POS system to itemize and complete an average of Number customer purchases.
- Designed displays to make the store experience interactive, engaging and reassuring.
- Asked open-ended questions to assess customer needs.
- Recommended alternative items if product was out of stock.
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
- Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
Education
Bachelors of commerce - commerce
Kanya Maha Vidyalya college
2014
Masters of Professional Accounting - Accounting
Curtin University
Current
Skills
- Customer-oriented
- Active listening skills
- Consistently meets sales goals
- Credit card transactions
- Retail sales
- Employee relations
- Fluent in English
- Computer literate
- POS systems knowledge
- Upselling techniques
- Merchandising
- Stocking
- Motivated team player
Timeline
customer service
Mohammad Hadi jaffery
08.2016 - Current
Customer service
Mr.Parmod
05.2016 - 11.2016
Bachelors of commerce - commerce
Kanya Maha Vidyalya college
Masters of Professional Accounting - Accounting
Curtin University
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