Summary
Overview
Work History
Education
Skills
Accomplishments
References
Surfing, Running and Fashion
Timeline
Generic

Queenie Kritharis 13/09/2005 (18 Yrs Old)

Varsity Lakes,Queensland

Summary

Experienced front-of-house professional with a background in customer service roles at McDonald's and as a barista in a café setting. Proven ability to create a welcoming atmosphere, deliver exceptional service, and efficiently handle customer needs. Skilled in multitasking, maintaining a clean workspace, and ensuring quality in beverage preparation. Strong communicator with a focus on teamwork and collaboration to achieve organizational goals. Seeking to leverage skills in a dynamic environment where customer satisfaction and operational excellence are required.

Overview

6
6
years of professional experience

Work History

Front of House and Barista

Wild Cherry Cafe
01.2024 - Current
  • Created a warm environment by welcoming customers and promptly assisting them.
  • Ensured a tidy and well-arranged workspace to enhance productivity and safety.
  • Engaged positively with customers even during busy times, fostering a cheerful and upbeat atmosphere.
  • Supported a cohesive team atmosphere through clear communication and collaborative efforts.
  • Skillfully prepared and served café beverages, emphasizing quick service, high quality, and consistency.

McDonalds Barista and Crew Member

McDonalds
01.2019 - 12.2023
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction.
  • Consistent attendance and punctuality for shift times.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Managed time effectively to balance both barista tasks and drive thru responsibilities during busy periods.
  • Maintained and operated espresso machines, blenders, fryers, and other equipment.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.

One Honey Formal Boutique

One Honey Boutique
01.2023 - 06.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.

Education

High School Diploma -

Varsity College
Varsity Lakes, QLD
11.2023

High School Diploma -

Balgowlah Heights Public School
Sydney, NSW
01.2012

Skills

  • Professional Demeanour but friendly and outgoing
  • Team Player
  • POS System Operation
  • Cash Handling
  • Excellent memory and math skills
  • Opening and closing duties
  • Exceptional customer service and communication skills
  • Technical Proficiency in microsoft word and excel

Accomplishments

  • Starred in a string of slime and hair tutorials for New Idea and Pacific magazines with around 300k views in the past 12 months
  • Ikin Dance Elite member from 2013 to 2017, involving 20 hours of dance per week in ballet, jazz, contemporary, hip hop lyrical
  • Winner - Queensland State Dance Estedfoid 2016, Jazz

References

  • Frances Sheen, Editor, Lifestyle - Foxtel Australia, 0433 741 247
  • Louisa Hatfield, General Manager - Pacific Magazines Australia, 0402 225 294
  • Michelle Connolly, Digital Content Editor - Pacific Magazines Australia, 0417 831 336

Surfing, Running and Fashion

I enjoy a diverse range of hobbies that reflect my active and creative interests. Surfing has been a passion of mine for years, allowing me to connect with nature and challenge myself physically in the ocean. Running is another significant part of my routine, providing both a physical outlet and a mental refreshment. It helps me maintain focus and discipline in achieving personal goals. Additionally, I have a keen interest in fashion, constantly exploring new trends and styles. This hobby allows me to express creativity through clothing choices and stay informed about evolving fashion landscapes.

Timeline

Front of House and Barista

Wild Cherry Cafe
01.2024 - Current

One Honey Formal Boutique

One Honey Boutique
01.2023 - 06.2023

McDonalds Barista and Crew Member

McDonalds
01.2019 - 12.2023

High School Diploma -

Varsity College

High School Diploma -

Balgowlah Heights Public School
Queenie Kritharis 13/09/2005 (18 Yrs Old)