QUYNH ANH NGUYEN
Melbourne,Australia
Summary
Friendly and reliable Retail Sales Associates skilled at problem resolution and time management. Comfortable working in fast-paced food service environment while providing quality service. Employs exceptional problem-solving and conflict-resolution skills to enhance customer experience.
Overview
2
2
years of professional experience
Work History
Food and Beverage Attendant
Compass Group
2023.10 - Current
- Greeted and seated guests to provide friendly and welcoming experience.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Retail Sales Associate
Compass Group
2023.10 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Food and Beverage Attendant
Melbourne Convention And Exhibition Centre
2023.08 - Current
- Maintained clean and organized restaurant to comply with hygiene and health regulations
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service
- Greeted and seated guests to provide friendly and welcoming experience
All Rounder
Nene Chicken
2022.10 - 2023.06
- Trained new staff in both front-of-house and back-of-house procedures, customer relations, and cleaning
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods
Food and Beverage Attendant
Zipd
2022.10 - 2022.12
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service
- Greeted and seated guests to provide friendly and welcoming experience
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards
FOH Team Member
Gyoza San
2022.07 - 2022.10
- Established welcoming atmosphere by greeting each guest warmly
- Helped guests at tables when in need of assistance
- Reset tables between guests by restocking low items and wiping down surfaces
Education
Master of Marketing - Marketing
RMIT University
Melbourne, VIC12.2025
Skills
Adaptability under pressure
Guest Services
Dining room organization
Beverage Preparation
Customer Service
Problem-Solving
Teamwork
Cash Handling
Retail Sales
Store Opening and Closing
Stocking and Receiving
POS system operations
Timeline
Food and Beverage Attendant
Compass Group
2023.10 - Current
Retail Sales Associate
Compass Group
2023.10 - Current
Food and Beverage Attendant
Melbourne Convention And Exhibition Centre
2023.08 - Current
All Rounder
Nene Chicken
2022.10 - 2023.06
Food and Beverage Attendant
Zipd
2022.10 - 2022.12
FOH Team Member
Gyoza San
2022.07 - 2022.10
Master of Marketing - Marketing
RMIT University