RACHAEL BARKER
Fremantle,Australia
Summary
Proactive and dependable multitask-er with strong organisational skills, adept at prioritising patient needs and coordinating daily care. A career beginning with nurturing individuals through culinary arts, evolving into a passionate commitment to promoting healthcare well-being. With innate leadership abilities and excelling in roles that demand autonomy and initiative. While holding a natural talent for building strong interpersonal relationships, fostering a collaborative environment that enhances teamwork and patient care delivery.
Overview
14
14
years of professional experience
Work History
Laboratory Supervisor CRSA
PathWest
10.2023 - Current
- Streamline laboratory operations by overseeing staff rostering, delegating tasks, and liaising with private pathology companies to ensure efficient sample processing and reporting
- Maintain compliance with legal, statutory, and accreditation requirements, including NATA standards, while promoting a client-centered approach that reflects current best practices
- Coordinate recruitment, selection, orientation, and retention strategies for staff, fostering a culture of professional development and continuous improvement
- Respond to clinical incidents and customer feedback through comprehensive incident and complaints management systems, implementing corrective actions and training initiatives as necessary
- Manage human, physical, and financial resources effectively, utilizing advanced skills in policy development, incident investigation, complaints handling, and quality improvement planning
- Demonstrate proficiency in utilizing laboratory information systems like WebPas to enhance data handling and workflow optimization, contributing to operational efficiency and service excellence.
- Improved staff competency through continuous training programs and performance evaluations.
- Created quality control reports on monthly basis.
Senior Phlebotomist
Clinipath
02.2022 - 10.2023
- Develop and manage hospital budgets to ensure financial stewardship and resource optimization, maintaining strict adherence to healthcare regulations and safety standards
- Oversee efficient day-to-day management of multiple collection centers, including roster preparation, on-call scheduling, and staffing optimization across all sites
- Implement and monitor procedural changes to enhance compliance and operational efficiency within clinical operations, ensuring seamless workflow and quality service delivery
- Lead recruitment and training initiatives for new staff, driving performance excellence and fostering professional growth among team members
- Efficiently triage waiting areas to optimize patient flow and uphold exceptional care standards, demonstrating leadership in patient service delivery
- Conduct observed urine drug screenings with meticulous adherence to established protocols, ensuring impeccable specimen labeling and record management
- Manage inventory effectively to ensure consistent availability and proper storage of supplies, supporting uninterrupted operational continuity
- Utilize advanced training in the application and monitoring of 24-hour Holter monitors, enhancing diagnostic capabilities and patient care outcomes.
Research Assistant
Deakin University
03.2017 - 06.2020
- Engaged collaboratively to provide high-level research administration support to the Chief Investigator/Research Team
- Supported the completion of funded research projects, including collection and analysis of data, interviewing, transcription, literature review, and related activities, ensuring adherence to ethical research standards
- Assisted GALS Project leaders in conducting research on partnership-related dimensions of the GALS initiative, focusing on empowering Year 5-8 girls and their teachers through project-based STEM learning
- Provided administrative support activities, including meeting coordination, drafting presentations, papers, and reports, as well as maintaining databases and project websites in consultation with relevant research staff
- Contributed to the School of Education's mission by supporting research that makes a difference and is solution-led, fostering collaboration with industry partners and government stakeholders.
Medical Administrator
Riverview Mind Clinic
05.2015 - 02.2017
- Proficient in using software applications including Microsoft Word, Excel, and Outlook, with experience in medical-specific software like Gentu, demonstrating advanced technical skills crucial for efficient practice management
- Expertly manage client interactions, including greetings, bookings, and practice billing, ensuring a seamless patient experience and efficient practice operations
- Handle incoming calls, update medical records accurately, and schedule appointments with precision, reflecting strong organizational abilities and attention to detail
- Facilitate the preparation, sending, and receiving of practice correspondence, maintaining effective communication channels to support patient care and administrative efficiency
- Proactively manage office supplies and equipment, from ordering to maintenance, optimizing resource allocation and operational readiness
- Collaborate closely with the practice manager or principal to uphold administrative needs and workflow standards, leveraging a comprehensive understanding of practice operations and regulatory requirements
- Stay informed about current legislation to ensure compliance with statutory and regulatory obligations, including records management, Workplace Health and Safety (WHS), and accreditation standards, demonstrating a commitment to maintaining high standards of practice governance.
- Improved patient outcomes and delivery of care through improved clinical quality processes.
- Completed patient referrals to other medical specialists.
Apprentice Chef/ Chef De Partie
Rockpool Bar and Grill
10.2010 - 12.2015
- Award-winning apprentice of the year (2013) honed expertise in pastry and fine dining cuisine
- Proficient in French culinary techniques with a specialization in premium pastries and desserts
- Demonstrated mastery in crafting sophisticated and polished dishes within esteemed fine dining venues
- Successfully completed rigorous apprenticeship, evidencing dedication to continual professional growth
- Excelled in high-pressure culinary settings, exemplifying adaptability and robust resilience.
Education
Certificate IV of Health Administration -
North Metropolitan TAFE
Perth01.2022
Certificate III in Pathology Collection -
LTT
Perth, WA01.2021
Certificate III in Allied Health Assistance -
TAFE Queensland
Queensland01.2015
Chef Trade Certificate -
Polytechnic West Bentley
Perth, WA01.2013
Skills
- Verbal and written communication
- Method Development
- Relationship Building
- Training and mentoring
Accomplishments
- Educated 65 year 5-8 students on clinical good practices and laboratory techniques.
- Screened over 150 clinical trial applicants.
- Supervised team of 32 staff members.
- Recognized for outstanding dedication to patient care.
Timeline
Laboratory Supervisor CRSA
PathWest
10.2023 - Current
Senior Phlebotomist
Clinipath
02.2022 - 10.2023
Research Assistant
Deakin University
03.2017 - 06.2020
Medical Administrator
Riverview Mind Clinic
05.2015 - 02.2017
Apprentice Chef/ Chef De Partie
Rockpool Bar and Grill
10.2010 - 12.2015
Certificate IV of Health Administration -
North Metropolitan TAFE
Certificate III in Pathology Collection -
LTT
Certificate III in Allied Health Assistance -
TAFE Queensland
Chef Trade Certificate -
Polytechnic West Bentley
Similar Profiles
Josh WilkinsonJosh Wilkinson
Lab Assistant at PathwestLab Assistant at Pathwest
Laura JordanLaura Jordan
Laboratory Assistant/Phlebotomist at PathwestLaboratory Assistant/Phlebotomist at Pathwest
Nisha DeviNisha Devi
Lab Assistant at PATHWESTLab Assistant at PATHWEST