Rae Jackson

Develop and oversee monthly activity program in consultation with residents and their representatives.

Engage volunteers for both cultural and social engagement.

Maintain communication with residents and families to ensure that lifestyle needs are met.

work collaboratively with the Recreational activities staff to create a stable team.

Facilitate monthly Resident Meetings, resolving issues raised or escalating issues to the relevant staff/management with follow up.

Maintaining all required reporting and documentation for the organisation, complying with all mandatory reporting requirement.

providing emotional support to residents and their families during difficult times.

• Assisted residents with daily living tasks, promoting independence and dignity.
• Assisted with dressing guidance, grooming, meal preparation.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Managed general office administration duties including payroll, accounts payable & receivable, customer, service, document preparation for ATO, Insurance as well as monthly payroll tax and superannuation reporting and payment.

Supported Managing Director with all administration tasks such as billing, insurance claims processing, and stock control to ensure smooth operations.

Completed all office administration tasks such as data entry, document management, appointment scheduling, and email correspondence when needed.

• Played a vital role in achieving business targets by providing expert guidance on import/export regulations and restrictions.
• Delivered timely reports on shipment statuses by maintaining an up-to-date database on all ongoing operations.
• Implemented quality control measures, ensuring products met both company standards and regulatory requirements before shipment.