I am a diligent and personable customer service representative seeking a position in which my communication and problem-solving skills can be useful in serving customers. Capable of handling multiple tasks in a fast-paced environment. Able to keep customers happy and smiling while resolving their issues as quickly as possible.
Work History
Console Operator
United Petroleum Patterson Lakes Australia
Handling customer service, managing work, and tasks.
Baking Pies, Rolls, and Cookies and serving customers
Greeting customers in a friendly and helpful manner
Resolving Customer Complaints and making quick decisions ensure happy customers and timely, accurate services
I worked as a team member performing cashier duties, product assistance, and cleaning
Familiarize with the store stock and maintain according to the temperatures
Filling the stock, dusting the products, and maintaining the store properly
Handling of items up to 15–20 kgs
Ordering Pies, Rolls, Donuts, Muffins and Toasties
Stacking the drinks in fridges and ordering the beverages
Console Operator
United Petroleum Kensington (Pie Face)
Greeted customers upon entrance and handled all cash and credit transaction
Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges
Prevented store losses using awareness, attention to detail, and integrity
Assisted customers with store and product complaints
Collaborate with team members and communicate clearly to the store management team
Finishing work on time
All Rounder
AliQapu Persian Restaurant
Serving food to the customers
General Cleaning and helping the team
Stacking all the products
Education
Master of Information Systems -
Holmes Institute
Skills
Excellent communication skills
Ability to work in a team
Ability to work efficiently & autonomously
High attention to detail
Strong organizational skills
Focused and goal-oriented
Eagerness to learn and be creative
Decision making
Time management
Availability
Available 24 hours per week
Available full-day Monday, Wednesday, Thursday, Friday, Saturday, and Sunday