Summary
Overview
Work History
Education
Skills
Certification
Languages
Reference
Timeline
Generic

Ramesh Adhikari

Westmead,NSW

Summary

Dedicated and customer-oriented guy seeking a position to contribute excellent service skills and create a positive dining experience.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Cafe All Rounder

WH Smith Food
10.2023 - Current
  • Prepare and serve high-quality coffee (hot and cold), sandwiches, wraps and other food items.
  • Provide excellent customer service, addressing inquiries and ensuring customer satisfaction.
  • Ensure kitchen cleanliness and sanitation according to health and safety guidelines.

Banquet and Floor Supervisor

Grand Bavarchi
08.2022 - Current
  • Supervise setup of tables, chairs, liners, place settings and other decoration prior to event.
  • Manage daily operations of the restaurant including scheduling and customer service.
  • Coordinate banquet staff to ensure efficient service of guests.
  • Train new employees on restaurant policies and procedures.
  • Manage booking, setup space for event and parties.
  • Review banquet orders and communicate changes with kitchen staff.
  • Use POS system for order, manage cash transactions and handle online payments.
  • Assist the restaurant manager in daily operation of the restaurant.

Food and Beverage Associate

Intercontinental Sydney
01.2023 - 07.2023
  • Provided excellent customer service to guests in a timely and professional manner.
  • Kept up-to-date with current menu items, specials, promotions and policies.
  • Monitored stock levels of beverages and other items for the bar area.
  • Assisted Bar attendant with preparation of drink.

Office Administrator

Procter And Gamle
07.2022 - 01.2023
  • Coordinated and maintained office operations, including answering phone calls, scheduling appointments and managing office supplies inventory.
  • Provided administrative support to senior management, analyzed data, handled correspondence and organised meetings.
  • Managed customer relations through email, chat service, and in-person interactions ensured high customer satisfaction scores.
  • Managed customer accounts, responded to inquiries, resolved issues and maintained detailed record to track customer engagement.

Education

Bachelor of Business - Management Information Systems

Canterbury Institute of Management

Skills

  • Exceptional customer service
  • Effective communication
  • Time management
  • Team collaboration
  • Problem-solving
  • Coffee making

Certification

  • RSA
  • Food and safety

Languages

English
Full Professional
Nepali
Native or Bilingual
Hindi
Native or Bilingual

Reference

Available upon Request

Timeline

Cafe All Rounder

WH Smith Food
10.2023 - Current

Food and Beverage Associate

Intercontinental Sydney
01.2023 - 07.2023

Banquet and Floor Supervisor

Grand Bavarchi
08.2022 - Current

Office Administrator

Procter And Gamle
07.2022 - 01.2023

Bachelor of Business - Management Information Systems

Canterbury Institute of Management

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Ramesh Adhikari