Summary
Overview
Work History
Education
Skills
Websites
Awards
Timeline
Generic

Ramesh Selvaraj Subbiah

Summary

I am a Test Manager with 14+ years of IT experience, including Testing & Delivery Management. Proven success in Test Management, Testing Vendor Engagement, and Scrum Management. Expertise in defining test architecture, estimating sizing, and managing end-to-end (E2E) test execution for critical projects. Skilled in consulting, team building, communication, and presentation. Adept at overseeing multi-vendor applications, coordinating integration testing, and aligning E2E test data requirements. Proficient in Salesforce, API testing and microservice-based applications in AWS.

Overview

14
14
years of professional experience

Work History

Test Manager & Architect

Araza (Telstra)
10.2022 - Current
  • Defined test architecture, estimated test scope, and established high-level test requirements to ensure comprehensive testing of critical projects
  • Orchestrated successful execution of SIT and BVT, achieving 60% reduction in post-production defects
  • Managed defect resolution during SIT and production incidents, showcasing test deliverables to stakeholders for clear communication
  • Restructured and Streamlined Team: Increased work productivity and enhanced delivery of IT solutions with less resource time and higher Quality results
  • Delivered over 430+ Strategic Initiatives with impacts across 5+ BSS/OSS domains (P2O, O2A, O2C, U2C, Q2C CPQ, Assurance)
  • Led a regression suite redesign focused on automation, achieving a 20% reduction in manual testing effort
  • This streamlined the process, boosting efficiency and generating cost savings
  • Optimized Test Execution Efficiency: Reduced SIT/BVT execution time by 40% through strategic test data curation and meticulous test bed preparation across all test environments
  • Facilitated Collaborative E2E Testing by Streamlining Handoffs: Leveraged strong communication and coordination with downstream/external applications and their respective vendors to minimize handoffs during E2E testing execution
  • This collaborative approach ensured a smooth testing process and reduced overall testing time.
  • Reduced defects in production with thorough regression testing and identification of root causes.

Senior Consultant - Test Architect

Infosys
03.2021 - 10.2022
  • Spearheaded the development of a scalable test architecture with clearly defined testability requirements
  • This ensures efficient test execution, comprehensive coverage, and facilitates the creation of effective test cases, ultimately contributing to a robust testing strategy
  • Delivered over 250+ testability statements ensuring comprehensive test coverage across all testing phases (ST, SIT, BVT & PVT)
  • Implemented a scalable and reusable test data strategy, minimizing test execution effort
  • Developed and implemented test stubs using service virtualisation tools thus eliminating the need for external vendor engagement during SIT, resulting in significant cost savings
  • Bridged the gap between the testing team and the delivery mission, ensuring alignment and efficient test execution.

Test Manager

Cognizant
02.2016 - 03.2021
  • Responsible for Leading AT and SIT teams for a Data Warehousing project
  • Played a Tech BA role to define initial testing requirements
  • Crafted a comprehensive test data matrix for the batch application, ensuring thorough coverage
  • Streamlined data management across 30+ client applications
  • Responsible for devising a strategy to leverage production data in test environments, creating realistic scenarios while promoting data efficiency and minimizing waste
  • Test Case Design & Execution: Prepared high-level test scenarios and detailed test cases based on business requirements, obtaining signoffs before test execution
  • Additionally, monitored and executed ETL (Extract, Transform, Load) batches to move production data to non-production environments
  • Team Leadership & Integration Testing: Managed and led a combined onshore/offshore testing team of 12 people
  • Facilitated coordination between partners and workgroup involved in integration testing
  • Issue Management & Reporting: Recorded and managed testing issues and risks, escalating them when necessary
  • Resolved cross-functional issues within the project
  • Communication & Project Management: Liaised with and kept project boards and senior management informed of progress
  • Ensured the team maintained high competence and operational excellence.

Test Governance Manager

Cognizant
02.2016 - 09.2017
  • Responsible for Estimation and Governance of the testing across vendor partners for Telstra
  • Managed Vendor Testing Costs and Scope: Achieved 40% improvement in test estimation accuracy by validating VROOM/OOM estimates from vendors and approving test scope and costs
  • This ensured efficient resource allocation and project budget adherence
  • Reported over $1.2 million in savings throughout my tenure in this team (18+ months)
  • Ensured Comprehensive Test Coverage: Collaborated with business users to understand testing requirements and provided functional inputs to Test Managers and Architects
  • This resulted in optimal AT and SIT coverage without any overburn on cost
  • Mitigated Testing Risks and Streamlined Execution: Identified and addressed critical risks within the testing plan, leading to a significant reduction in issues during production deployment (PVT)
  • Additionally, provided support during deployment to ensure a smooth transition.

Senior Test Analyst - O2C & U2C, NBN Transition, CSLL

Accenture
10.2014 - 02.2016
  • Responsible for leading AT team for U2C, NBN Transition and CSLL programs, Document and create detailed test cases and obtain sign off from Business stakeholders
  • Provide test estimates and do-ability
  • Execute test scenarios and obtain sign off for SIT and BVT enablement
  • Tested multiple modular enhancements on Amdocs Kenan product using Oracle PL/SQL, Unix shell, Executed scripts via automated IBM Control M tool
  • Tested custom enhancements for NBN Transition and CSLL using Unix Batch, PL/SQL, DataStage, Datawarehouse
  • Hands on experience in Siebel (CRM) to create data for U2C/O2C execution
  • Quality stage gatekeeping in each test phases
  • Trained more than 8 associates on U2C and CSLL modules to manage changes in the organisation
  • Automated test scenarios using Shell script and VB script to reduce data setup effort for U2C and CSLL test execution.

Education

Bachelor of Science - Information Technology

Anna University
Chennai, India
01.2009

Skills

  • Test Management (SIT & BVT)
  • Defect & Environment Management
  • Test Data Management
  • Test Strategy & Planning
  • Cloud Architecture (AWS)
  • Digital Transformation
  • BSS Applications
  • P2O, O2C, O2A, Q2C
  • OSS Applications
  • Assurance
  • CRAMER (Amdocs)
  • U2C for billing usages
  • Siebel, Salesforce, AEM
  • IBM DataStage (hands-on), PLSQL, Unix Shell, Ctrl-M, Postman, VB JavaScript
  • Automation using TOSCA and Selenium
  • Project Tools (JIRA, Confluence, PowerBI)

Websites

Awards

  • Accenture Ace Award - 3
  • Cognizant Maestro Award - 1

Timeline

Test Manager & Architect

Araza (Telstra)
10.2022 - Current

Senior Consultant - Test Architect

Infosys
03.2021 - 10.2022

Test Manager

Cognizant
02.2016 - 03.2021

Test Governance Manager

Cognizant
02.2016 - 09.2017

Senior Test Analyst - O2C & U2C, NBN Transition, CSLL

Accenture
10.2014 - 02.2016

Bachelor of Science - Information Technology

Anna University

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Ramesh Selvaraj Subbiah