Ravneet Verma
Hassall Grove,Australia
Summary
I'm dedicated and compassionate Disability Support Worker with a proven track record of providing exceptional care and support to individuals facing unique challenges. Skilled in developing and implementing individualized care plans, delivering personal care, and assisting with daily living tasks. Committed to promoting independence and dignity for clients. Seeking a transition to a dynamic role as a Community Development Worker, where I can leverage my skills, empathy, and interpersonal abilities to contribute to the positive development and well-being of young individuals. A strong communicator, problem-solver, and team player, I bring a commitment to delivering compassionate care tailored to the unique needs of each individual. Compassionate healthcare social worker with background in providing support and guidance to patients navigating complex health systems. Skilled in developing personalized care plans, coordinating with multidisciplinary teams, and advocating for patient needs. Proven ability to improve patient outcomes through effective communication, resource coordination, and emotional support. Demonstrated impact in enhancing patient satisfaction and facilitating community resources access.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Disability Support Worker
SouthernCross
08.2024 - Current
- Demonstrated proficiency in providing care to clients with dysphagia requiring percutaneous endoscopic gastrostomy (PEG) feeding
- Expert in implementing specialized feeding techniques and collaborating with healthcare teams to ensure optimal patient nutrition and overall well-being
- Extensive experience in providing care and support to clients with tracheostomies, ensuring their medical needs and comfort are consistently met
- Administered medication according to prescribed management plans, specifically Western pack medications
- Effectively communicated with clients, their families, and interdisciplinary teams to deliver the highest standard of care and support
- Maintain comprehensive and precise client records and progress reports
Disability Support Worker
Afea
07.2023 - Current
- Offered assistance and care to individuals facing physical and mental disabilities within Supported Disability Accommodation (SDA) and Supported Independent Living (SIL) environments
- Provided specialized support to clients dealing with conditions such as dementia, strokes, seizures, diabetes, and those who were bedridden
- This encompassed a comprehensive range of services tailored to meet the unique needs of each individual, ensuring their well-being and fostering a supportive living environment
- Utilized pinclan hoist and penclen belt transfers to facilitate mobility, ensuring safe transfers to and from wheelchairs
- Additionally, offered domestic assistance and cooking support to enhance the overall well-being of clients, creating a nurturing and supportive living environment
- Maintained accurate and detailed client records and progress reports
- Administered Western pack medicine to clients according to their medication management plan
- Communicated effectively with clients, their families, and interdisciplinary teams to ensure the highest level of care and support
Disability Support Worker
FlexiHome Care
06.2023 - Current
- Offered care and assistance to individuals facing physical and mental disabilities, as well as children between the ages of 12 and 16 who are diagnosed with autism
- This involved facilitating their engagement in community activities to enhance their overall well-being and social integration, providing specialized support to address the unique needs and challenges associated with both physical and mental health conditions, fostering a safe and inclusive environment for clients in these diverse situations
- Additionally, actively participated in holiday programs to further contribute to the holistic care and enrichment of those under our support
- Assisting individuals with daily personal care tasks such as bathing, grooming, dressing, and toileting
- Supporting individuals with mobility challenges by providing assistance with walking, transferring, and using mobility aids
- Administering medication according to prescribed schedules and ensuring proper documentation
- Providing emotional support and companionship to individuals, actively listening to their concerns, and engaging in meaningful conversations
- Planning and preparing nutritious meals based on individual dietary needs and preferences
- Assisting with light housekeeping duties, including cleaning, laundry, and maintaining a safe and hygienic environment
- Safely transporting individuals to appointments, recreational activities, and community events
- Maintaining accurate and up-to-date records of client interactions, progress, and any incidents or concerns
- Working collaboratively with a multidisciplinary team, including healthcare professionals, social workers, and family members
- Responding to emergency situations, providing immediate assistance, and following established protocols
- Supporting individuals to participate in community activities, social events, and educational opportunities
IT Service Operations Management Analyst
McKinsey & Company
02.2017 - 12.2023
- Record, classify, and prioritize incidents, aiming for quick restoration of failed IT services
- Assign unresolved incidents to the appropriate Tier 2 support group
- Log all incident and service request details, including categorization codes
- Keep users informed about the status of their incidents at agreed intervals
- Associate incidents with relevant records and perform initial investigation and diagnosis
- Verify resolution with users, escalate major incidents, and ensure adherence to the incident management process
- Participate in system planning, implementation, and adherence to best practices
Educator
Alpine Convent School
01.2013 - 01.2017
- Implemented strategies and techniques to promote student engagement, motivation, and academic growth while maintaining a productive and inclusive classroom atmosphere
- Assessed and documented student progress, ensuring accurate records and effective communication with students, parents, and other stakeholders
- Created an organized learning environment by arranging and managing learning resources and optimizing the classroom setup for an enhanced learning experience
- Employed a balanced approach to instruction, catering to diverse academic levels and learning styles through whole-group, small-group, and individual teaching strategies
- Developed and implemented a behavior modification system
- Identified individual and collective learning needs of students, and designed instructional plans to capture their interest and maximize their learning potential
- Prepared and delivered engaging instruction tailored to meet the diverse needs of students, fostering a positive and supportive learning environment
Education
Bachelor of Community Services -
Stott’s College
Sydney01.2025
Bachelor of Technology -
Lovely Professional University
India08.2011
Skills
- Hearing impairment support
- Transfer techniques
- Active listening
- Personal care assistance
- Multicultural sensitivity
- Client transportation
Certification
- CPR First Aid Certificate
- National Police Check
- NSW Working with Children Check
- NDIS Worker Check
- NDIS Worker Orientation Module
- PEG Feeding
- Manual Handling & Hoist Training
- Epilepsy Management
- Medication Support
References
- Manpreet Kaur, Afea, Manpreet.kaur046@gmail.com, +61 404 681 753
- Manmohan Singh, FlexiHome Care, mickysaini91@yahoo.com, +61 415 377 745
Timeline
Disability Support Worker
SouthernCross
08.2024 - Current
Disability Support Worker
Afea
07.2023 - Current
Disability Support Worker
FlexiHome Care
06.2023 - Current
IT Service Operations Management Analyst
McKinsey & Company
02.2017 - 12.2023
Educator
Alpine Convent School
01.2013 - 01.2017
Bachelor of Community Services -
Stott’s College
Bachelor of Technology -
Lovely Professional University
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