Rayden Yob
Gisborne,VIC
Summary
Reliable leader with dedication to the job itself and a relationship with those who I work with.
Exemplary customer service skills to assist with questions or any other assistance needed. Proficient in achieving an end goal and will do whatever necessary to complete any tasks relating to this goal.
excellent at planning and time management, not just with the job but with myself.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Duty Manager
IGA Supermarket
07.2019 - 02.2022
- Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
- Trained employees in essential job functions.
- Handled employee-related issues to improve performance, professional conduct and attendance reliability.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanour by staying calm when addressing unhappy or angry customers.
- Directed training and retraining of employees to boost performance and enhance business results.
Warehouse Assistant
Transcool
01.2022 - 06.2022
- Prepared orders for shipment by systematically picking, packing and labelling merchandise.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Manager
Bartending Services
Kyneton, VIC
01.2022 - 09.2024
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Developed and maintained relationships with customers and suppliers through account development.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Bartender
Riddells Creek Hotel
Riddells Creek, VIC
06.2024 - Current
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Education
High School Diploma -
Gisborne Secondary College
Gisborne, VIC11.2021
Skills
- Staff Management/Rostering
- Sales and Marketing
- Customer Relationship Management
- Fast Learning
- Job Assignments
- Time Management
- Managing Routines
- Employee Training
- Finance and Accounting Operations
- Managing Multiple Tasks
- Account Management and Updating
- Verbal and Written Communication
- Problem Solving
Accomplishments
Was successful in winning 2 premierships with my local Football Club, demonstrating my ability work within a team and complete my role, while competing at a high level with Calder Cannons.
Certification
Responsible Service of Alcohol Licence (RSA)
TAB Advanced Certificate
Additional Information
References:
Nigel Stein (Kyneton Hotel) - 0425 773 309
Peter Donegan (Transcool Owner) - 0437 175 870
Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Career advancementCompany CultureHealthcare benefitsWorking on my Car
I love to further my knowledge and learn how to repair or modify my car myself without needing to go to elsewhere to do it for me.
Physical Activity
I am a sports fan, mainly AFL and the NBA, so whenever I get the chance to kick the footy or play some basketball, I take it.
Timeline
Bartender
Riddells Creek Hotel
06.2024 - Current
Warehouse Assistant
Transcool
01.2022 - 06.2022
Manager
Bartending Services
01.2022 - 09.2024
Duty Manager
IGA Supermarket
07.2019 - 02.2022
High School Diploma -
Gisborne Secondary College
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