Rebecca Thomas
Collinsville
Summary
Administration Officer with proven expertise at Walsh’s Collinsville Transport, administration and effective communication. Enhacing office efficiency through meticulous document preparation and compliance tracking. Adept at fostering client relationships and generating accurate financial reports, ensuring organizational success and operational excellence.
Experienced administrator focused on business efficiency and operational improvements. Dedicated and decisive with a forward-thinking mindset.
successful at stepping into many different roles each day. Well-versed in driving advancements in quality control, team productivity and customer service. Offers several years of experience in the field. Brings progressive industry experience, willingness to learn and adaptability to changing circumstances.
Overview
8
8
years of professional experience
Work History
Administration Officer
Walsh’s Collinsville Transport pty ltd
Collinsville
01.2025 - 09.2025
- Managed office supplies and inventory for efficient daily operations.
- Maintained payroll, accounts receivable and payable, customer service
- Maintained accurate records and files for easy access and retrieval.
- Supported team members by handling routine administrative tasks.
- Communicated effectively with clients through phone and email correspondence.
- Performed data entry tasks to update company databases timely.
- Managed and maintained office filing systems, ensuring all documents are accurately stored and easily retrievable.
- Updated databases with new customer contact details or changes in existing accounts.
- Processed invoices, purchase orders and other financial paperwork in accordance with company policies.
- Provided administrative support to senior management staff, including diary management, travel arrangements and document preparation.
- Generated and sent customer invoices, submitted payments and updates accounts.
- Developed and implemented effective office procedures to ensure smooth running of the organisation.
- Created reports using advanced data management and software skills.
- Achieved timeline and quality targets when organizing large volume of records.
- Monitored stock levels within the office environment, placing orders when necessary.
- Scheduled regular maintenance checks on office equipment such as computers or printers.
- Assisted with the preparation of monthly reports on a range of topics including sales figures, budgeting information and performance metrics.
- Responded to queries raised by customers via email or telephone in a professional manner.
- Supported compliant and accurate accounting information by tracking expenses such as travel, supplies and service charges.
- Helped organizational leadership with purchase orders, service contracts, probation reviews, financial reports and audits.
Administration Officer
Pattels Collinsville Transport Pty Ltd
Collinsville
08.2017 - 02.2025
- Managed day to day task invoicing accounts payable customer service payroll reconciliation of bank accounts create the files for the accountant
- Maintain NHVAS accreditation and data entry
- Communicated effectively with clients through phone and email correspondence.
- Supported team members by handling routine administrative tasks.
- Performed data entry tasks to update company databases timely.
- Managed and maintained office filing systems, ensuring all documents are accurately stored and easily retrievable.
- Updated databases with new customer contact details or changes in existing accounts.
- Processed invoices, purchase orders and other financial paperwork in accordance with company policies.
- Provided administrative support to senior management staff, including diary management, travel arrangements and document preparation.
- Answered incoming telephone calls and responded to customer enquiries promptly and courteously.
- Generated and sent customer invoices, submitted payments and updates accounts.
- Compiled correspondence such as letters, memos and emails on behalf of senior staff members.
- Achieved timeline and quality targets when organizing large volume of records.
- Monitored stock levels within the office environment, placing orders when necessary.
- Scheduled regular maintenance checks on office equipment such as computers or printers.
- Assisted with the preparation of monthly reports on a range of topics including sales figures, budgeting information and performance metrics.
- Supported compliant and accurate accounting information by tracking expenses such as travel, supplies and service charges.
- Helped organizational leadership with purchase orders, service contracts, probation reviews, financial reports and audits.
- Developed and strengthened client relationships by delivering knowledgeable support.
- Generated and delivered daily outstanding payment invoices to customers.
- Maintained accurate records and files for easy access and retrieval.
Skills
- Payroll administration
- Data entry
- Invoice processing
- Office management
- Time management
- Document preparation
- Financial reporting
- Compliance tracking
- Attention to detail
- Customer relationship management
- Problem solving
- Effective communication
- Account reconciliation
- Schedule maintenance
- File maintenance
- Payroll and budgeting
- Documentation and control
- Report generation
- Regulatory compliance
- Credit and collections
References
References available upon request.
Timeline
Administration Officer
Walsh’s Collinsville Transport pty ltd
01.2025 - 09.2025
Administration Officer
Pattels Collinsville Transport Pty Ltd
08.2017 - 02.2025