Rebecca Wall
Katherine,NT
Summary
I Rebecca Wall, for the past 3 years have worked in age care as a personnel care assistant, i am a compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care.
I feel that I would bring a strong work ethic and excellent organizational skills to any setting. Excited to begin a new challenge with a successful team. Hardworking and reliable with strong ability in Customer liaison and service. Offering respectful, helpful and prompt advice. Highly organized, proactive and punctual with team-oriented mentality.
Overview
8
8
years of professional experience
Work History
Personal Care Assistant
Rocky Ridge age care
Katherine, NT
10.2021 - Current
- Assisting clients with their activities of daily living
- Following and demonstrating correct manual handling technique
- Interacting one on one with the diverse culture of Aboriginal, and Torres-strait people
- Following the age care quality standards
- Consulted with RN coordinator to assess cases and enhance care
- Keep patients mentally alert by entertaining, conversing and reading aloud to patients
- Assist patients with mobility issues upon request.
- Accompanied clients to medical appointments and provided transportation services when necessary.
- Prepared meals according to dietary requirements and assisted in feeding when needed.
- Maintained accurate records of client care activities on computerized systems for charting purposes.
- Assisted physical therapists with exercises designed to increase strength, coordination, balance and flexibility.
- Participated in recreational activities with clients such as reading books, playing cards or board games.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Encouraged independence by helping clients develop self-care skills such as meal preparation or personal hygiene tasks.
- Researched community resources available for additional assistance or services if needed.
- Educated family members about proper techniques for caring for the client at home.
- Assessed changes in condition or behavior of the client which may require further medical attention.
- Utilized adaptive equipment such as wheelchairs, walkers or canes as needed.
- Reported any observed changes in mental status or physical condition to supervisor immediately.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
Customer Service
Woolworths
Katherine, NT
11.2016 - Current
- Cash handling Operation of computerized cash register Organizing and presentation of merchandise Sorting and pricing Overall safety OHS
- Recommended optimal merchandise based on customer needs and desires
- Communicated with customers about products offerings, including policies, restrictions and refund policies
- Stocked shelves and supplies and organized displays to focus customer attention on specific items
- Recommended merchandise to customers based on needs and preferences
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items
- Helped customers sign up for loyalty programs and submitted completed paperwork
- Observed customer behaviours to identify security threats and escalate concerns to supervisors
- Used cash register system to total up customers purchases, process payments and issue receipts
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Recognized by management for providing exceptional customer service
- Improved customer satisfaction by finding creative solutions to problems
- Earned reputation for good attendance and hard work.
Sunday School Teacher
Church
Katherine, NT
01.2016 - Current
- Teaching 0 - 4-year old’s in listening and fine motor skills
- Crèche work Looking after babies and children under 5 for up to 45 minutes All aspects of child care
- Developed lesson plans according to Church's curriculum and general bible study
- Met with pastor and church staff regularly to plan appropriate lessons based on weekly topics and sermons.
First Aider
ST Johns
Katherine, NT
01.2016 - Current
- With ST Johns NT (Katherine)
- Working towards my First Responder Reaccreditation
- Attend Events and functions
- Provide Emergency First Aid.
Education Support
Clyde Fenton Primary School
Katherine, NT
03.2019 - 03.2020
- Completed Certificate 3 in Education Support
- Cleaned and organized classrooms, materials, and supplies for maximum efficiency
- Supervised students and maintained security throughout school buildings and on field trips
- Conducted special assessments and tutoring sessions to support individual student needs
- Promoted student learning by providing individualized and small group support to reinforce classroom topics
- Tutored and supported students individually and in groups of up to seven by reteaching and reviewing lesson concepts and lessons
- Assisted teachers with instruction and provided clerical support for diverse needs
- Prepared lesson materials and visual aids to reinforce lesson concepts
- Distributed classroom materials and supplies such as pencils, paper and art materials
- Supervised 6 students on field trips by performing head counts and maintaining group proximity to account for all children in busy, public environments
- Assisted teachers with lesson preparation and curriculum implementation
- Kept students safe inside and outside classrooms by proactively monitoring behaviours and tracking student movements, safety hazards and visitors
- Helped students master learning concepts through one-on-one and small group tutoring.
Education
High School Diploma -
Jubilee Christian College
Certificate 3 in Education Support Education Support -
Open Colleges
Skills
- Typing 40wpm
- Hospitality
- Cash handling
- Cash register
- Child care
- Customer service
- Fine motor skills
- First Aid
- Musician
- Organizing
- Pricing
- Problem solving
- Safety
- Educational support
- Providing customer support
- Field trip support
- Compassionate Patient Care
- Direct Patient Care
- Behavior Management
Hobbies and Interests
- Playing musical instruments. Flute, violin, piano
- Reading a diverse range of books.
- Spending time with family
Timeline
Personal Care Assistant
Rocky Ridge age care
10.2021 - Current
Education Support
Clyde Fenton Primary School
03.2019 - 03.2020
Customer Service
Woolworths
11.2016 - Current
Sunday School Teacher
Church
01.2016 - Current
First Aider
ST Johns
01.2016 - Current
High School Diploma -
Jubilee Christian College
Certificate 3 in Education Support Education Support -
Open Colleges
Similar Profiles
Noah StritikusNoah Stritikus
Live in Firefighter at Rocky Ridge fire departmentLive in Firefighter at Rocky Ridge fire department
Lucy WicikLucy Wicik
Catering Staff Member - High Care Dementia Site at Warrigal Age Care, Formally St Andrews Age CareCatering Staff Member - High Care Dementia Site at Warrigal Age Care, Formally St Andrews Age Care
Shirylyn CabiyaanShirylyn Cabiyaan
Casual Cleaner at Rockpool Residential Age Care (5 Star Green Star Residential Age Care)Casual Cleaner at Rockpool Residential Age Care (5 Star Green Star Residential Age Care)