Rebecca Wall
Katherine,NT
Summary
I Rebecca Wall, for the past 3 years have worked in age care as a personnel care assistant, i am a compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care.
I feel that I would bring a strong work ethic and excellent organizational skills to any setting. Excited to begin a new challenge with a successful team. Hardworking and reliable with strong ability in Customer liaison and service. Offering respectful, helpful and prompt advice. Highly organized, proactive and punctual with team-oriented mentality.
Overview
8
8
years of professional experience
Work History
Personal Care Assistant
Rocky Ridge age care
Katherine , NT
2021.10 - Current
- Assisting clients with their activities of daily living
- Following and demonstrating correct manual handling technique
- Interacting one on one with the diverse culture of Aboriginal, and Torres-strait people
- Following the age care quality standards
- Consulted with RN coordinator to assess cases and enhance care
- Keep patients mentally alert by entertaining, conversing and reading aloud to patients
- Assist patients with mobility issues upon request.
- Accompanied clients to medical appointments and provided transportation services when necessary.
- Prepared meals according to dietary requirements and assisted in feeding when needed.
- Maintained accurate records of client care activities on computerized systems for charting purposes.
- Assisted physical therapists with exercises designed to increase strength, coordination, balance and flexibility.
- Participated in recreational activities with clients such as reading books, playing cards or board games.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Encouraged independence by helping clients develop self-care skills such as meal preparation or personal hygiene tasks.
- Researched community resources available for additional assistance or services if needed.
- Educated family members about proper techniques for caring for the client at home.
- Assessed changes in condition or behavior of the client which may require further medical attention.
- Utilized adaptive equipment such as wheelchairs, walkers or canes as needed.
- Reported any observed changes in mental status or physical condition to supervisor immediately.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
Customer Service
Woolworths
Katherine , NT
2016.11 - Current
- Cash handling Operation of computerized cash register Organizing and presentation of merchandise Sorting and pricing Overall safety OHS
- Recommended optimal merchandise based on customer needs and desires
- Communicated with customers about products offerings, including policies, restrictions and refund policies
- Stocked shelves and supplies and organized displays to focus customer attention on specific items
- Recommended merchandise to customers based on needs and preferences
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items
- Helped customers sign up for loyalty programs and submitted completed paperwork
- Observed customer behaviours to identify security threats and escalate concerns to supervisors
- Used cash register system to total up customers purchases, process payments and issue receipts
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Recognized by management for providing exceptional customer service
- Improved customer satisfaction by finding creative solutions to problems
- Earned reputation for good attendance and hard work.
Sunday School Teacher
Church
Katherine , NT
2016.01 - Current
- Teaching 0 - 4-year old’s in listening and fine motor skills
- Crèche work Looking after babies and children under 5 for up to 45 minutes All aspects of child care
- Developed lesson plans according to Church's curriculum and general bible study
- Met with pastor and church staff regularly to plan appropriate lessons based on weekly topics and sermons.
First Aider
ST Johns
Katherine , NT
2016.01 - Current
- With ST Johns NT (Katherine)
- Working towards my First Responder Reaccreditation
- Attend Events and functions
- Provide Emergency First Aid.
Education Support
Clyde Fenton Primary School
Katherine , NT
2019.03 - 2020.03
- Completed Certificate 3 in Education Support
- Cleaned and organized classrooms, materials, and supplies for maximum efficiency
- Supervised students and maintained security throughout school buildings and on field trips
- Conducted special assessments and tutoring sessions to support individual student needs
- Promoted student learning by providing individualized and small group support to reinforce classroom topics
- Tutored and supported students individually and in groups of up to seven by reteaching and reviewing lesson concepts and lessons
- Assisted teachers with instruction and provided clerical support for diverse needs
- Prepared lesson materials and visual aids to reinforce lesson concepts
- Distributed classroom materials and supplies such as pencils, paper and art materials
- Supervised 6 students on field trips by performing head counts and maintaining group proximity to account for all children in busy, public environments
- Assisted teachers with lesson preparation and curriculum implementation
- Kept students safe inside and outside classrooms by proactively monitoring behaviours and tracking student movements, safety hazards and visitors
- Helped students master learning concepts through one-on-one and small group tutoring.
Education
High School Diploma -
Jubilee Christian College
Certificate 3 in Education Support Education Support -
Open Colleges
Skills
- Typing 40wpm
- Hospitality
- Cash handling
- Cash register
- Child care
- Customer service
- Fine motor skills
- First Aid
- Musician
- Organizing
- Pricing
- Problem solving
- Safety
- Educational support
- Providing customer support
- Field trip support
- Compassionate Patient Care
- Direct Patient Care
- Behavior Management
Hobbies and Interests
- Playing musical instruments. Flute, violin, piano
- Reading a diverse range of books.
- Spending time with family
Timeline
Personal Care Assistant
Rocky Ridge age care
2021.10 - Current
Education Support
Clyde Fenton Primary School
2019.03 - 2020.03
Customer Service
Woolworths
2016.11 - Current
Sunday School Teacher
Church
2016.01 - Current
First Aider
ST Johns
2016.01 - Current
High School Diploma -
Jubilee Christian College
Certificate 3 in Education Support Education Support -
Open Colleges
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