Reggae Jones
Caboolture,QLD
Summary
Ready to use and develop organizational and communication skills in a hospitality role.
Personable and positive individual well-qualified for role in hospitality. Possesses fundamental knowledge of customer service and operational procedures, with strong communication and organizational skills. Aims to deliver exceptional service and contribute to welcoming environment. I am also a qualified Barista seeking employment within the hospitality field.
Overview
7
7
years of professional experience
Work History
Volunteer Coordinator
Guide Dogs Queensland
03.2024 - 12.2024
- Supported animal shelters by walking dogs, cleaning kennels, or helping with adoption events.
- Collaborated with other volunteers to plan and execute special events or projects.
Hospitality Worker
Outback Jacks
01.2020 - 04.2020
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Ensured compliance with health regulations by following proper food handling procedures during meal preparation.
- Greeted guests warmly upon their arrival at establishment.
- Collaborated with kitchen staff to ensure timely delivery of food orders for events or room service requests.
- Reduced risks by maintaining clean and organised work environment.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
Hospitality Worker
My Carvery
04.2018 - 06.2019
- Conducted open and closing store duties which included preparation of food stuffs, set up, cleaning, cash register and closing duties.
- Serviced customers a variety of foods including hot foods and salads and preparation and making of hot and cold beverages from coffee to smoothies.
- Cleaning duties before and after store close and during opening hours to maintain cleanliness for the customers. Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
Education
High School Diploma -
Morayfield State High School
Morayfield, QLDCertificate II - Hospitality
TAFE Queensland
QLD01-2020
Skills
- Qualified Barista
- Food Preparation
- Food Safety
- Reliable
- Cashier
- Food Service
- Coffee Expertise
- Hard working
- Cash Handling
- Prep work
- Supply restocking
- Health code compliance
- Upselling strategies
- Cleaning and sanitizing
- Problem-solving aptitude
- Attention to detail
- Customer satisfaction
- Flexibility
- Customer service
- Reliability
- Teamwork and collaboration
- Adaptability
- Interpersonal communication skills
- Phone etiquette
Timeline
Volunteer Coordinator
Guide Dogs Queensland
03.2024 - 12.2024
Hospitality Worker
Outback Jacks
01.2020 - 04.2020
Hospitality Worker
My Carvery
04.2018 - 06.2019
High School Diploma -
Morayfield State High School
Certificate II - Hospitality
TAFE Queensland
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