Reid Hitchens
Wollongong,Australia
Summary
Reliable and motivated sales professional with experience in customer service and face-to-face sales. Strong ability to engage with customers, promote products and create a positive purchasing experience. Recognised for excellent product knowledge and sales performance, receiving Employee of the Month and Crep King Award in a previous sales role. Committed to achieving sales targets while contributing to a professional team environment.
Overview
10
10
years of professional experience
Work History
Disability Support Worker
Sydney Health and Care Services
Wollongong, Australia
03.2025 - 10.2025
- Delivered person-centred support to individuals with disabilities, enhancing daily living skills and promoting independence.
- Facilitated client participation in social, recreational, and community activities, fostering greater independence.
- Ensured accuracy of client records and support plans, contributing to safe and quality care.
Footwear Sales Person
JD Sports
Shellharbour, Australia
11.2023 - 02.2025
- Achieved sales targets by strategically upselling complementary products and highlighting special offers.
- Delivered personalized customer service by guiding customers in footwear selection and fitting.
- Operated the point-of-sale system for transactions, returns, and exchanges.
- Ensured clean and organized sales floor through effective restocking and merchandising of displays.
Grain Handler
GrainCorp
Grong Grong, Australia
01.2022 - 01.2023
- Operated conveyers, loader, and tele-handler to move and store grain, ensuring optimal workflow.
- Operated grain handling equipment to ensure efficient grain transfer.
- Conducted regular inspections of storage facilities for quality control.
- Maintained accurate inventory records using warehouse management systems.
Sandwich Artist
Subway
Narrandera, Australia
11.2019 - 10.2022
- Prepared food and operated registers while maintaining cleanliness and delivering excellent customer service in fast-paced environment.
- Prepared sandwiches by selecting fresh ingredients and assembling orders.
- Maintained cleanliness and organization of workstations and customer areas.
- Provided excellent customer service by taking orders and answering questions.
Kitchen Hand
Michelle Seymour Catering
Narrandera, Australia
12.2016 - 11.2020
- Assisted with food preparation, cleaned kitchen equipment, and ensured a hygienic and organised workspace.
- Assisted chefs in food preparation and ingredient organization.
- Maintained cleanliness of kitchen surfaces and equipment daily.
- Operated kitchen appliances and tools for efficient food processing.
Basketball Umpire
Narrandera Basketball Association
Narrandera, Australia
09.2015 - 01.2018
- Officiated games, ensured player safety, fostered development and sportsmanship in learners ages 8 - 18.
Education
Cert IV in Real Estate Practice -
Ultimo TAFE
Sydney, NSW07-2024
High School Certificate -
Narrandera High School
Narrandera, NSW01-2022
Skills
- Communication and interpersonal skills
- Sales and customer engagement
- Product upselling and promotion
- Quick learner with positive attitude
- Administrative tasks and technology proficiency
- Patient and empathetic support
Personal Information
Date of Birth: 08/10/2004
Volunteer Experience
- RSL LIFECARE: Teloca House, Narrandera, NSW, 2700, 01/01/2018, 12/31/2018, 30, Assisted residents with daily activities, providing companionship and emotional support, collaborated with staff to ensure residents comfort.
- Narrandera Community, Narrandera, NSW, 2700, 01/01/2022, 12/31/2022, 25, Raised money and awareness for our year 12 High School chosen charity 'CanAssist', to which we raised $10,500 for the charity.
Additional Work Experience
- Basketball Umpire, Narrandera Basketball Association, Narrandera, NSW, 2700, 09/01/2015, 12/31/2018, Officiated games, ensured player safety, encouraged learners from ages 8 - 18 yo..
- Grain Handler, GrainCorp, Grong Grong, NSW, 2652, 01/01/2022, 12/31/2023, Operated machinery such as conveyers, loader, tele-handler, to move and store grain efficiently.
Current Certificates
- WWCC, 09/16/2029
- Provide First Aid, 08/15/2027
- Provide Basic Emergency Life Support, 08/15/2027
- Provide Cardiopulmonary Resuscitation, 08/15/2025
- RSA/RSG Competency, 05/11/2028
- NSW Drivers License, 01/25/2026
- COVID-19 Vaccination
Timeline
Disability Support Worker
Sydney Health and Care Services
03.2025 - 10.2025
Footwear Sales Person
JD Sports
11.2023 - 02.2025
Grain Handler
GrainCorp
01.2022 - 01.2023
Sandwich Artist
Subway
11.2019 - 10.2022
Kitchen Hand
Michelle Seymour Catering
12.2016 - 11.2020
Basketball Umpire
Narrandera Basketball Association
09.2015 - 01.2018
Cert IV in Real Estate Practice -
Ultimo TAFE
High School Certificate -
Narrandera High School